ITS Workday Technical/Solution Architect

LMU Information Technology Services enables technologically-rich learning environments, provides effective teaching and scholarship resources and maintains reliable, accessible, and integrated information systems. This work is grounded in and supports University’ mission:

• The encouragement of learning

• The education of the whole person

• The service of faith and the promotion of justice

Under the general supervision of the ITS Sr. Workday Partner, the Workday Technical/Solution Architect plays a pivotal role in designing, implementing, and maintaining robust Workday solutions to meet the strategic and operational needs of the university. This position requires deep technical expertise in Workday HCM, Finance, and Adaptive Insights, with a focus on delivering scalable, efficient, and innovative solutions that align with the institution's goals. The architect collaborates closely with functional leads, business users, and external vendors to translate complex business requirements into technical designs, ensuring the seamless integration of Workday systems into the university's ecosystem. As a key member of the ITS team, this role provides leadership, mentorship, and vision to drive the adoption of best practices, enhance user experiences, and optimize the value of the Workday platform. The ideal candidate excels in engaging directly with business users to gather requirements, lead testing efforts, and ensure that solutions are practical, efficient, and aligned with university objectives.

Position Specific Responsibilities

1. Serve as a subject matter expert on all technical aspects of Workday, including but not limited to integrations, reports, dashboards, user management, data mapping, and Adaptive Insights.
2. Design and oversee the implementation of technical solutions that meet university needs, ensuring alignment with best practices and industry standards.
3. Act as a technical lead to a team of developers and analysts, providing mentorship and fostering a high-performance culture.
4. Manage major Workday releases and upgrades, analyzing new features to assess their impact and opportunities for the university. Collaborate with functional leads and business users to implement new capabilities effectively.
5. Partner with stakeholders to develop innovative solutions to complex problems, driving enhancements and ensuring Workday configurations align with institutional goals. Drive the use of automation and innovative technologies like AI.
6. Engage directly with business users to gather detailed requirements and lead comprehensive testing efforts, ensuring system solutions meet functional and technical needs.
7. Develop and maintain technical documentation, including architecture diagrams, system design specifications, and integration workflows.
8. Lead the design, development, and deployment of integrations, reports, and dashboards, ensuring scalability, reliability, and efficiency.
9. Conduct thorough testing and debugging of Workday configurations and integrations, providing guidance to testers and ensuring robust quality assurance processes.
10. Proactively recommend and implement process improvements, leveraging system capabilities to enhance efficiency and user satisfaction.
11. Act as a consultant to business units, providing expertise on system capabilities and opportunities to optimize business processes.
12. Represent the university in technical communities and professional organizations, staying informed about emerging trends and innovations in Workday and related technologies.
13. Lead cross-functional initiatives to improve system performance, data integrity, and user experience.
14. Perform project management duties on technical projects, ensuring timely delivery and alignment with institutional priorities.
15. Train business users and administrators on Workday tools, processes, and best practices to enhance adoption and proficiency.
16. Support legacy systems and ensure data retention requirements are met during transitions to new processes or tools.
17. Perform other duties as assigned to support the mission and goals of the university.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience. Commitment to continuous learning to stay current with Workday and industry trends.

• Minimum 3 years of experience in technical leadership roles involving Workday or similar enterprise platforms, including project management, system analysis, and solution design.

• Demonstrated expertise in Workday integrations, reporting, data mapping, and troubleshooting. Proficiency with tools such as Workday Studio, EIB, BIRT, Core Connector, Web Services, XML, and XSLT.

• Strong understanding of Workday security models, data architecture, and Adaptive Insights. • Proven leadership skills, with the ability to inspire and guide technical teams while fostering collaboration with functional stakeholders.

• Excellent communication and analytical skills, with a track record of preparing comprehensive technical documentation and delivering effective presentations.

• Experience with iterative or agile software development methodologies and managing full-cycle projects from conception to implementation.

• Ability to work in a dynamic environment, managing multiple priorities and delivering high-quality results under tight deadlines.

Preferred Qualifications

• Certifications in Workday modules such as Integrations, Security, Reporting, Adaptive Insights, or other related areas.

• Experience with ETL tools (e.g., Talend), Postman, Oxygen, BI reporting tools, and automation testing tools.

• Knowledge of higher education administrative processes and the unique challenges of implementing enterprise systems in an academic environment.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.