Manager, Peer Coaches (Bilingual: English and Spanish)

Title: Manager, Peer Coaches (Bilingual - English and Spanish)

Schedule: Full-time, Exempt

Reports to: Founder & CEO

Location: Remote

However, we will prioritize several touchpoints for in person work including:

• Co-located work throughout the year with Our Roots founder
• Team retreats
• Community engagement events

Working hours are 9 to 5 PST on weekdays, with some evenings and weekends, as needed.

About Our Roots: Our vision at Our Roots is to build generational mental wellness by and with historically overlooked communities. We do this by virtually connecting pregnant and postpartum communities to peer coaches to promote healing, prevent anxiety and depression. Our 501(c)(3) non-profit is supercharged by philanthropic foundations and individual donors who believe in our mission.

Role Overview: We are looking for an exceptional Manager, Peer Coaches who is energized to support the hiring, development, and growth of a team of full-time peer coaches who offer 1:1, and contract peer coaches who facilitate groups. Peer coaches offer loving, culturally-reverent care to our community members based on their lived experiences and the Our Roots coaching framework.

In the first few months, you primarily will be peer coaching birthing parents, understanding Our Roots systems including the coaching framework, and getting to know the strengths and opportunities of each peer coach and of our management structure more broadly.

Once you have a deeper understanding of our communities, peer coaches, and our approach, you will fully step into your role as manager. You’ll co-create the systems, practices, and team culture that allow coaches, and the birthing parents they support to experience joy, growth, and transformation during the perinatal period. This includes space for weekly practice-based learning, 1:1s, and skills development. This role is ideal for someone who has deep experience with reflective supervision, a demonstrated commitment to nurturing emerging leaders through strengths-based and trauma-informed approaches, previous experience at a mission-driven startup, and strong peer coaching skills.

Your Key Responsibilities

Peer Coach Supervision & Development

• Lead onboarding and ongoing integration of Our Roots coaching framework and approaches
• Directly supervise 3-5 peer coaches plus contractors, holding weekly 1:1 check ins with each peer coach
• Facilitate team meetings to support peer learning and reflective practice
• Design management system that encourages peer coach skills development across experience levels, celebrates team strengths, and addresses challenges
• Build and sustain a strong team culture rooted in care, accountability, and joy
• Support tracking of mutually agreed on key performance indicators for peer coaching work
• Support compliance of peer coach processes and documentation

Hiring & Systems Support

• Support peer coach hiring processes, including outreach, selection, and onboarding
• Help define and build internal systems that support scalable, values-aligned coaching practices
• Collaborate with other team members to shape the product and trainings for peer coaches on product, project management, tech tools, and data tracking systems

Training & Resource Development

• Improve upon Our Roots coaching framework and coaches, a series of foundational trainings that allow our peer coaches to live out our coaching framework
• Co-build and/or invite in external opportunities for advanced trainings with senior peer coach(es) to continue deepening their skills

Coaching Practice

• Maintain some coaching check-ins to stay connected with birthing parents, and Our Roots systems and operations
• Model strong coaching practices and continue to evolve trainings based on this practice

Qualifications

• 5+ years of peer coaching or related experience including 2+ years managing peer coaches or behavioral health coaches
• Certified Community Health Worker (CHW), or 2,000+ hours of coaching experience with willingness to obtain certification
• Proven experience hiring, mentoring, and scaling a team of proximate peer coaches toward strong impact and a values-aligned culture
• Demonstrated ability to design and facilitate training programs that build team skills
• Track record of building accountability cultures, including the use of metrics to assess team dynamics and impact
• Skilled at coaching in ways that honors Our Roots' organizational and community culture
• Thrives in fast-paced, early-stage, mission-driven environments where adaptability and initiative are essential
• Bilingual fluency in English and Spanish (written and spoken)

Preferred:

• Familiarity with the needs of pregnant and postpartum individuals, and lived experience and/or deep proximity to the communities we serve preferred.
• Licensure in social work, nurse midwifery, therapy is a plus, but not necessary

Salary Range: $95,000 - $115,000

Benefits:

• Health insurance or stipend
• PTO, federal holidays, and sick leave
• 401k

Timeline:

If this role speaks to you, please apply here by July 7th.

Round 1: Mid-June

Round 2: Late June

Round 3: Early July

Start date: Late July/ Early August

Our Roots is an equal opportunity employer. We prohibit unlawful discrimination against any employee or applicant for employment based on race, color, religion, sex, gender identity, age, national origin, disability, veteran status, sexual orientation and/or identity, criminal record, marital status, or any other basis prohibited by law.

• Health insurance or stipend
• 401k
• PTO, holidays and sick leave

Must be fluent in oral and written English and Spanish