Pro Bono Coordinator

Position Summary

The Pro Bono Coordinator supports the day-to-day operations of the pro bono program, including clinic logistics, data management, communications, and administrative support. They play a critical role in executing program operations and supporting internal teams and pro bono volunteers.

Key Responsibilities:

Clinic Operations and Program Logistics

• Coordinate and support all aspects of legal clinics, including:
• Maintain clinic workflows and ensure consistency across clinics
• Coordinate evaluation collection and feedback processes

Data Entry, Maintenance, and Quality Control

• Enter/ maintain accurate data in Salesforce, LegalServer, and related systems
• Ensure timely data entry for:
• Volunteers
• Clients
• Cases and activities
• Conduct regular data quality checks and resolve discrepancies
• Support reporting by preparing and organizing data

External Communication and Outreach

• Draft, format, and incorporate edits and direction from the Pro Bono Manager
• Coordinate scheduling and distribution of communications
• Maintain and update contact and distribution lists
• Coordinate with Communications staff to ensure timely distribution of Pro bono outreach materials

Administrative Coordination and General Program Support

• Manage the pro bono email inbox and respond to inquiries in a timely manner
• Coordinate timely pro bono volunteer matching and referral
• Coordinate scheduling of meetings with external partners and program staff
• Maintain file systems, referral guide, program materials, and pro bono resource library
• Provide administrative/logistical support across pro bono initiatives
• Flag operational or data issues to the Pro Bono Manager
• Document pro bono program workflows and protocols

MCLE Coordination

• Execute MCLE logistics
• Coordinate timely submission of training content
• Track attendance and maintain accurate MCLE records
• Ensure all required documentation is complete and submitted in a timely manner
• Implement processes and guidance provided by the Pro Bono Manager

Grant Reporting and Event Support

• Support grant reporting through:
• Law firm outreach coordination
• Data collection and entry
• Metrics report generation
• Drafting client narratives
• Assist with logistics for pro bono and development events, and volunteer recognition efforts
• Assist with logistics for pro bono training and webinars

Other duties as assigned by the Pro Bono Director.

Minimum Qualifications or Equivalent Experience

• Knowledge of and demonstrated commitment to the mission and priorities of LCCRSF;
• Minimum 2 years of administrative experience in the non-profit or legal sector;
• Strong attention to detail, and ability to multi-task and meet deadlines with minimal supervision; 
• Experience with data entry, database management and reporting (Salesforce, Legal Server, Mailchimp, etc.); 
• Experience providing training and technical assistance; 
• Value and enjoy working cooperatively with others, both within the organization and in the community. Ability to relate to and communicate with a broad range of clients, colleagues and other stakeholders; 
• Experience managing multiple schedules and meetings, managing diverse activities, and meeting critical deadlines with minimal supervision. 

Preferred Qualifications

• Bilingual (English and Spanish) language competency;
• Proficiency in SharePoint and other Microsoft 365 applications;
• Experience working with San Francisco Bay Area law firms and corporate legal departments offering pro bono services;
• Access to reliable transportation, as the role involves travel between locations.

Benefits

Competitive benefits package including 100% paid premiums for employees and 80% dependents plus generous paid time off/holidays and 403b employer contribution.

This hybrid position includes regular in-person commitments, including at least two legal clinics per month and a mandatory monthly meeting in our San Francisco office, along with additional on-site/offsite work as needed. Candidates must be based in the Bay Area and able to travel between locations; reliable transportation is required.

Working Environment and Conditions

The working conditions described here are representative of those required to perform the essential functions of this position. This role involves extended periods of working at a computer and communicating with others. The ability to exchange information effectively is important for success in this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

Applications will be reviewed on a rolling basis. Applicants should submit 1) a thoughtful cover letter; 2) a resume; and 3) three professional references using the following link: https://lccrsf.bamboohr.com/careers/40. Any questions can be sent to careers@lccrsf.org.

Lawyers’ Committee for Civil Rights of the San Francisco Bay Area thrives as an inclusive/equal opportunity employer. People of all backgrounds and walks of life are encouraged to apply.