Associate Software Engineer

About the Role

Pro Bono Net is recruiting an Associate Software Engineer to join our diverse team of attorneys, technologists and community engagement specialists working to expand access to justice. As a member of our Tech team, you will support the maintenance and development of key .NET based web applications under the direction of the Director of Engineering and alongside senior engineering staff, as well as assist with the technical needs across the organization. While .NET development is the primary focus, this role also offers the opportunity to work across PBN’s broader tech stack and grow into other development areas as needs evolve, including but not limited to testing, report writing, database maintenance, setup/maintenance of third-party tools, and researching emerging technologies.

This is a full-time, remote-work position. We are a national organization with partners across the U.S., a strong program presence in New York State, and an office in New York City. Applicants based and authorized to work within the U.S. are welcome to apply.

We offer a competitive salary and generous benefits package including four weeks of paid vacation, and an opportunity to work on innovative initiatives across the country that help thousands of people each year solve life-changing legal issues. To learn more about our projects and partners visit https://probononet.org/our-model .

Responsibilities:

Application Development & Maintenance

• • Support the maintenance and enhancement of Pro Bono Net’s award-winning .NET web applications, including LawHelp Interactive and Citizenshipworks, under the direction of the Director of Engineering and alongside senior engineering staff.
  • Contribute to the development of new .NET–based web applications and features with guidance from senior engineering staff.
  • Assist with development tasks across other areas of PBN’s tech stack as needed, with opportunities to build skills in additional languages, frameworks, and platforms.

Technical Support & Operations

• • Handle level 2 technical support requests, including bug tracking, database development and maintenance, third-party system setup, and configuration updates.
  • Assist with network administration tasks and generate ad hoc reports as needed.

Learning & Skill Development

• • Learn and expand technical skills through mentorship from Tech and Product team staff, gaining broad exposure to software development, technical support, and project management processes.
  • Participate in code reviews and internal knowledge-sharing to continuously build engineering competencies.

Research & Evaluation

• • Support research into new products, technologies, frameworks, and solution approaches that can improve PBN applications or internal workflows.
  • Help evaluate emerging tools and best practices and share findings with the engineering and product teams.

Training, Documentation & Internal Support

• • Provide demos, training sessions, and walkthroughs for internal staff to increase comfort with tools, technical processes, and updates.
  • Assist in updating internal documentation, including technical guides, support materials, and application usage notes.

Collaboration & Cross-Functional Support

• • Consult with PBN staff across teams to understand technical needs, help plan processes, explore technical options, and support scoping.
  • Contribute to usage and performance analytics, reporting, and market research to inform design and development decisions.

Qualifications:

• • At least two years of professional experience in .NET developing, with knowledge of the programming language (C#, javascript, DHTML, CSS), database programming and management (MS SQL Server), and development environment (Visual Studio, Azure Cloud, GitHub)
  • Broad, general knowledge of—and willingness to work across—a range of technology areas, including network administration (M365, Azure, and Google Workspace administration), security, reporting (Google Analytics, SQL Server Reporting Services) and SDLC processes (design, testing, and project management tools such as Figma and GitHub), social media integration, and Generative AI.
  • Excitement to understand, learn and guide the development of current and new systems. Demonstrated ability to pick up new technical skills quickly on the job with limited direct training.
  • Strong analytical skills and technical aptitude
  • Detailed-oriented and highly organized, with the ability to multitask, prioritize and adapt to achieve project results
  • A team player with the ability to build strong relationships and collaborate effectively with a wide range of staff levels
  • Excellent communication skills (written and verbal), including ability to translate technical concepts into terms that non-technical staff will understand
  • Strong emotional intelligence with ability to contribute to a respectful, inclusive, and collaborative workplace culture
  • Demonstrated interest in the nonprofit sector, public interest or social justice arena. Experience in the legal, nonprofit or government sector is preferred

We offer a generous benefits package, including health, vision and dental insurance, four weeks of paid vacation, a flexible work environment and other perks. You can expect to work with a collaborative, dedicated team committed to making a positive impact in the world, and opportunities for growth for the right candidate. You’ll have the opportunity to work on innovative initiatives across the country that help thousands of people each year solve life-changing legal issues. To learn more about our projects and partners visit https://probononet.org/about.

• • At least two years of professional experience in .NET developing, with knowledge of the programming language (C#, javascript, DHTML, CSS), database programming and management (MS SQL Server), and development environment (Visual Studio, Azure Cloud, GitHub)
  • Broad, general knowledge of—and willingness to work across—a range of technology areas, including network administration (M365, Azure, and Google Workspace administration), security, reporting (Google Analytics, SQL Server Reporting Services) and SDLC processes (design, testing, and project management tools such as Figma and GitHub), social media integration, and Generative AI.