Operations Coordinator

JOB DESCRIPTION

The Operations Coordinator supports Generation Hope by providing administrative and operational support to ensure smooth functioning of GH's day-to-day activities. This role is essential to maintaining efficient office operations, supporting accounting processes, assisting with calendar and meeting coordination, ensuring office and technology needs are met and supporting the Operations team in conjunction with the organization.

Working as part of the Operations team, the Operations Coordinator helps ensure that internal systems run effectively, and that the Operations staff have the resources they need to advance GH's mission.

RESPONSIBILITIES

• Provide general administrative and operational support, including scheduling assistance, document management and maintaining organizational records.
• Support office logistics, including receiving mail, managing office supplies, coordinating vendor services and helping maintain an orderly and functional office environment.
• Serve as on-site support two (2) days per week in the Washington, DC office to handle physical office needs, including mail distribution, supply restocking, meeting room preparation and troubleshooting basic office equipment.
• Coordinate office maintenance and repairs.
• Auditing and organizing Finance files
• Making telephone calls to vendors
• Coordinate and manage staff equipment and supply needs for both remote and in-person environments, including ordering computers and related equipment (such as monitors or accessories), tracking device inventory
• Monitoring renewals for insurance coverages

REQUIRED QUALIFICATIONS:

• Administrative, operations or office support experience
• Bachelor's degree or equivalent related experience is preferred but not required
• Strong organizational and time management skills
• Ability to manage multiple tasks and maintain accuracy
• Strong communication and customer service skills
• Comfort with Microsoft Office, Google for Workspace, Monday.com and basic technology troubleshooting
• Ability to work independently and collaboratively
• Ability to handle confidential information with discretion

PREFERRED QUALIFICATIONS:

• Experience in a nonprofit, advocacy or mission-driven organization
• Experience supporting hybrid and remote teams
• Experience with database or information management systems

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds at times.

WORK ENVIRONMENT

Normal office environment.

TRAVEL

No travel required.

No phone calls.

No benefits are offered.