Development Coordinator

OUR VALUES

Integrity

• Perform at the highest standards. We strive for the best in class.
• Be honest in our interactions and develop trusting relationships.
• Take personal, and where appropriate, team responsibility for results.
• Acknowledge what we don’t know.

Openness

• Demonstrate willingness to continuously learn, grow, and change.
• Celebrate our differences.
• Be present, curious and receptive to new and different ideas and situations.

Mindfulness

• Ask for help and reciprocate help when needed.
• Respect each other’s perspectives, experiences, and sensitivities.
• Be mindful of our individual impact on the work environment.
• Speak with thoughtfulness. We think before we speak.

Collaboration

• Show a willingness to give up personal ownership for the greater good/outcome.
• Work together to foster individual and organizational growth.
• Create an environment where the whole is greater than the sum of its parts.
• Have a wholistic view of the work of the organization.
• Remain flexible to achieve optimal outcomes.

THE POSITION

The Development Coordinator plays a critical role in organizing the systems, processes, and workflows that support the organization’s fundraising efforts. This position helps ensure development activities stay on schedule, data remains accurate and useful, and teams have the operational support needed to effectively execute campaigns, stewardship, and reporting. By connecting day-to-day execution with long-term fundraising strategy, the Development Coordinator brings structure and clarity that support sustainable fundraising growth.

ESSENTIAL FUNCTIONS

Donor Engagement, Campaign & Team Support

• Maintain grant records in Raiser’s Edge and provide grant research and grant writing support, including monitoring restricted grants and following projects through the full grant lifecycle.
• Assist in campaign execution (e.g., MHAM, Giving Tuesday, year‑end), including calendar coordination, timelines, list pulls, segmentation, and performance tracking.
• Provide operational support for fundraising events, including registration tracking and post-event reconciliation.
• Support cross-functional project planning and provide operational assistance across the development team.
• Build and maintain project plans for fundraising campaigns and development initiatives, ensuring key tasks, timelines, and dependencies are clearly documented and tracked.

Development Operations & Data Management

• Maintain, configure, and continuously optimize the Raiser’s Edge database, including constituent records, gifts, actions, relationships, and custom fields.
• Design and maintain efficient workflows, dashboards, queries, and exports to support fundraising, development operations, and leadership decision‑making.
• Oversee all grant tracking and management within Raiser’s Edge, ensuring accuracy from prospecting through reporting.
• Establish and reinforce database best practices while training and supporting colleagues as the internal Raiser’s Edge resource, partnering with development staff to ensure the system effectively supports fundraising strategy and operations.
• Maintain and optimize the Windfall integration to support prospect research, segmentation, and major gift strategies.
• Develop and maintain documentation of development operations processes and standard operating procedures (SOPs).

Reporting, Analytics & Strategic Insights

• Develop and maintain clear, accurate fundraising, donor, grant, and pipeline reports for development staff and leadership.
• Execute and track fundraising metrics and reports in support of the strategic plan and revenue goals, collaborating with development leadership to ensure alignment with established priorities
• Create dashboards and reporting tools that track goals and fundraising progress.
• Analyze giving trends, donor behavior, and pipeline performance to identify insights and opportunities that support planning and decision‑making.
• Prepare timely reports for Board of Directors and committees, providing accurate data and analysis.

Revenue Operations & Financial Management

• Process and acknowledge all gifts (mail, online, credit card, planned gifts, and stock transfers) in compliance with tax receipt standards and stewardship requirements within one week of receipt.
• Manage pledge tracking, acknowledgments, and follow‑up, achieving a target of at least 95% pledge fulfillment.
• Oversee matching gift processing and tracking, ensuring accurate donor crediting and identifying opportunities to increase participation within one week of receiving payout details.
• Reconcile gift records in Raiser’s Edge with QuickBooks on a monthly basis in partnership with Finance by the first week of each month.
• Support audit‑related inquiries in a timely manner.
• Facilitate third‑party vendor Labyrinth, ensuring compliance with charitable registrations, filings, and related regulatory requirements.

QUALIFICATIONS AND RELATED WORK EXPERIENCE

Required

• 2+ years of experience with CRM database management, including knowledge of Raiser’s Edge.
• Experience in any of the following: data entry, database administration, project management, budgeting, and/or donor stewardship.
• High level of computer literacy and competency with Microsoft Office Suite, including Excel, and familiarity with project management tools and CRM platforms, including Raiser’s Edge.
• Ability to successfully manage project deadlines and deliverables.
• Ability to multitask and provide support to team members with diverse work styles.
• Commitment to problem-solving, continuous improvement, curiosity, and personal development.
• Outstanding interpersonal and communication skills characterized by the ability to listen, speak, and write effectively.
• Strategic thinker with strong analytical skills.
• Enthusiasm for nonprofit fundraising and a willingness to proactively seek best practices and new ideas.
• Ability to manage confidential information with discretion and tact.

Preferred

• Bachelor’s Degree in Communications, Psychology, or related field, preferred.
• Project management tool experience such as Smartsheet or Planner are preferred.

PHYSICAL REQUIREMENTS, ENVIRONMENTAL CONDITIONS AND OTHER REQUIREMENTS

• Ability to perform work utilizing a computer and a telephone for extended periods of time.
• Ability to travel by air or ground transportation as required in performing the work.
• Ability to frequently interact with others and work in environments with others
• Ability to demonstrate regular and predictable attendance
• Ability to multi-task, shift priorities
• Strong interpersonal skills with the ability to build trust, rapport, and effective working relationships with diverse stakeholders.
• Excellent communication skills, including the ability to convey complex information clearly in verbal and written formats.
• High emotional intelligence with the capacity to navigate sensitive conversations, support staff, and motivate teams.
• Strategic thinking skills with the ability to anticipate challenges and identify opportunities for growth.
• Strong organizational and time management skills, including the ability to manage multiple projects simultaneously in a fast-paced environment.
• Sound judgment and decision-making abilities that reflect a balance between analysis, experience, and organizational values.
• Adaptability and resilience, especially when responding to changing external conditions, funder expectations, or organizational priorities.
• Demonstrated commitment to collaboration, teamwork, and fostering an inclusive, respectful workplace culture.

COMPENSATION

This is a full-time, exempt position with generous benefits, including health, dental, vision, disability, 401K, and life insurance. The salary range for this position is $49,000 – $61,

The position will primarily work standard hours of 8:30 am – 5:00 pm, with flexible start/end times possible. Periodic evening or weekend hours may be required.

This position is fully remote through 2026, with required travel to Chicago biweekly and additional meetings as needed. While the role is currently remote, candidates should be open to a potential return to a hybrid or in-office model in Chicago beginning in 2027. Local Chicago candidates are preferred, and the position is open only to residents of Illinois.

DEDICATION TO AN EQUITABLE WORKPLACE

DBSA is committed to equal employment opportunity for all employees, and to providing employees with a work environment free of any form of discrimination and harassment. DBSA is committed to achieving a diverse workforce through our equal opportunity and nondiscrimination policies in all aspects of employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. At DBSA, we make a point to celebrate our differences and respect each other’s unique perspectives. In fact, it is core to the work we do.

COMPENSATION

This is a full-time, exempt position with generous benefits, including health, dental, vision, disability, 401K, and life insurance. The salary range for this position is $49,000 – $55,000

The position will primarily work standard hours of 8:30 am – 5:00 pm, with flexible start/end times possible. Periodic evening or weekend hours may be required.

This position is fully remote through 2026, with required travel to Chicago biweekly and additional meetings as needed. While the role is currently remote, candidates should be open to a potential return to a hybrid or in-office model in Chicago beginning in 2027. Local Chicago candidates are preferred, and the position is open only to residents of Illinois.