Communications Manager

We Love What Makes You Unique

Your perspective fuels our mission-driven work at United Way of Greater New Haven. We are committed to building a team that is inclusive across race, gender, age, religion, identity, and lived experience. As an organization, we are committed to addressing systemic racism and injustice in our community, our partnerships, and our practices.

Who We Are Looking For

Are you passionate about using your marketing and communications talents as a force for good in our community? Can you tell a good story that inspires people to take action?

United Way is seeking a Communications Manager who is passionate about our work and excited to spread the word to mobilize our neighbors. This position requires an excellent writer with an eye for design who can manage a wide variety of projects. You will lead graphic design, manage social media and email marketing, oversee our website[JN1] [CD2] , and create a variety of written content. You’ll also attend community and volunteer events and interview local residents impacted by United Way’s work. You will be a member of our Marketing & Engagement team, who work across departments to share the story of United Way and bring new people into our organization through communications, community engagement, and our volunteer program.

Salary is $57,000 to $61,000/year plus competitive benefits package.

KEY AREAS OF RESPONSIBILITY[JN3]

• You are passionate about our mission. Are you passionate about building a community where all children are nurtured, all families are thriving, and all community members have opportunities to reach their full potential? We’re looking for a communications professional whose genuine passion inspires others to get involved as donors, volunteers, and advocates.
• You excel at visual and written storytelling. Do you love to find the emotional center to a great story? Are you adept at communicating information and emotion through images and graphics? Stories are central to our communications strategy. We need someone who can connect with audiences and make big issues relatable on a human scale.

• You have a marketing mind for matching the right message to the right audience. Do you know the ins and outs of all the major social platforms? Can you update and edit a website, track and analyze data, and stay in the loop on emerging trends? Do you love creating engaging content? We’re looking for someone who can plan and execute multi-platform campaigns with tailored content to reach target audiences.

• You’re a team player. The Communications Manager works closely with every department at United Way. As part of the four-person Marketing & Engagement department, you will attend weekly team meetings and will report to the Senior Director of Marketing & Engagement. You’ll collaborate with our fundraising team to dream up new ways to reach local businesses and individuals looking to give back to the community.

MINIMUM QUALIFICATIONS:

• 3-5 years of professional experience in marketing/communications.
• Strong storyteller with excellent writing skills.
• Experience in graphic design, proficient in Adobe Creative Suite (especially InDesign, Illustrator, Photoshop).
• Experience in email marketing and managing an email client, especially MailChimp, including campaign creation, audience segmentation, and performance tracking.
• Experience managing a website, including creating new pages through a builder tool (coding knowledge is not needed).
• Experience creating and managing content across professional social media platforms.
• Experience with marketing analytics, including reporting and strategy adjustments for social media, website (Google Analytics), email, and paid advertising.
• Strong organizational and project management skills, excellent attention to detail, ability to work independently and find solutions to challenges.
• A multi-tasker with the ability to wear many hats in a fast-paced environment.
• Excellent relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.
• An active team player who fosters collaboration and contributes to a positive staff culture.
• Ability to work with diverse staff and volunteers.
• Proficient with MS Office365 and demonstrated comfort in learning new software/online tools as needed.
• Personal qualities of integrity, credibility, and dedication to the values and mission of United Way of Greater New Haven.
• Valid driver's license and reliable transportation required.

DESIRED KNOWLEDGE & SKILLS:

• Photography and videography experience.
• Experience using a CRM database such as Salesforce or similar platforms.
• Experience drafting press releases and media alerts, organizing press events, and managing relationships with local press.

SUPERVISORY RESPONSIBILITIES:

None

WORKING CONDITIONS:

• • Normal office environment with little exposure to dust, noise, or temperature.
  • Hybrid position, expected to work 3 days/week in our New Haven office.
  • Ability to lift up to 20 pounds.
  • Extended viewing of computer monitor.
  • Local travel is required; occasional statewide and out-of-state travel may be required.

SALARY RANGE: $57,000 to $61,000 annual salary plus competitive benefits package

In accordance with organizational policies, this position requires a criminal background check as a condition of employment.

About United Way

United Way of Greater New Haven brings people and organizations together to create solutions to Greater New Haven’s most pressing challenges in the areas of Education, Health, and Financial Stability grounded in racial and social justice. We tackle issues that cannot be solved by any one group working alone. We operate according to these organizational values.

United Way is an Equal Opportunity Employer.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. United Way of Greater New Haven is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

To Apply: Please submit your cover letter and resume at United Way Of Greater New Haven Inc - Job Opportunities