Program Manager - Community Outreach

About Catholic Charities of the Archdiocese of Chicago

Catholic Charities of the Archdiocese of Chicago ("Charities" or "CCAC") was founded more than a century ago to meet human need through the Mission of Charity. We are called to partner with mission-driven people and organizations across Cook and Lake counties, to witness a message of mercy and hope to a world in need, as we:

• Improve lives and nourish spirits by meeting human need within a faith-based community of courageous compassion, solidarity, and joy
• Strengthen and empower people, families, and communities by building programs that promote hope through meaningful and measurable change
• Create and share opportunities for living out our faith and values through service and accompaniment, community building, and dialogue -- being present to our times through the eyes of faith

As the largest human services provider in our region, we serve thousands daily -- opening our arms to all who come to our doors. We accompany anyone in need, regardless of their faith, gender, race, or ethnicity. We are proud that our community -- the people we serve and the people we employ and partner with -- represents a broad range of faith traditions and backgrounds, including those who have none. What binds us is unity around our calling, purpose, and shared values. 

About our WIC Food and Nutrition Centers

For more than 30 years, Catholic Charities of the Archdiocese of Chicago has partnered with the Illinois Department of Human Services to serve moms, caregivers, infants, and children through neighborhood-based centers that offer 100% WIC- approved products.  Today, thousands of families access healthy food, formula, and wraparound supports in 15 under-resourced communities across Chicago. This mom-centered model simplifies the shopping experience and helps to alleviate common barriers WIC participants experience, including stigma in retail grocery stores, challenges finding WIC-approved products, and learning how to successfully navigate the system and utilize their benefits.  Catholic Charities’ WIC centers serve nearly 60,000 people annually, most of whom live on Chicago’s South and West Sides. 

Essential Functions of the position are detailed below and include any physical requirements below that·      

• Responsible for raising awareness of WIC with potential clients, community organizations, government officials, and key businesses, as well as internal program staff, identifying and cultivating relationships that create opportunities for partnership ·      
• Generates ideas for, organizes, and executes promotional outreach events and activities ·      
• Works independently and exercises sound judgment, identifying priorities and implementing strategies with timelines for diverse audiences   
• Available to work a flexible schedule, including evenings and weekends·      
• Responds to client inquiries on social media in compliance with CCAC/program policies and procedures·      
• Attends community meetings, events, and initiatives that align with the WIC Grocery Program·      
• Maintain awareness of relevant trends, updates, and publications·      
• Delivers written and verbal reports to WIC leaders following attendance at community events
• Adheres to internal communication policy and maintains accurate, updated files and data required by CCAC and relevant regulatory entities·      
• Identify priorities and implement strategies with timelines for diverse communities·      
• Identify and cultivate relationships with external community partners that create opportunities for the VP of WIC Grocery to develop service partnerships
• Coordinates and facilitates quarterly WIC Outreach meetings and provides Community Outreach updates at WIC Grocery monthly staff meetings

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned

X Kneel and move from sitting, bending, kneeling, or standing multiple times a day

X Push and pull objects up to 50 pounds

X Climb up and down up to 3 flights of stairs at a time

X Lift up to 50 pounds

Other Requirements Comply with program and/or Agency requirements related to (check all that apply)

X Background check, including any program specific requirements

   Physical examination

X Drug Testing

   TB Testing

   Driver's License and reliable transportation

   Agency-specified automobile insurance

Education and Experience Requirements:

Relevant Education:

Preferred: Bachelor’s Degree: Communication, Public Relations or related field

Minimum: Associate Degree: Communication, Public Relation or related field  

Relevant Experience:

Preferred: 5+ years experience

Minimum: 3-5 years experience  

Minimum and Preferred Qualifications:

Preferred: Excellent Computer Skills (Word, Excel, and PowerPoint)

Minimum: Advance computer skills (Word, Excel, and PowerPoint). Knowledge of social media outlets such as Google Business, Facebook, and Instagram

• A competitive benefits package including BlueCross/Blue Shield HMO, PPO health insurance and dental insurance
• Generous holiday, sick and vacation time schedule
• 403(b) retirement savings account
• Other voluntarily benefits
• Opportunities for professional development and service award recognition
• Tuition Reimbursement Program