Program Officer (North Carolina – TEMPORARY Helene Recovery)

Responsibilities

• Leads and represents CWS’s EPRR strategy within their assigned region.
• Intentionally engages with and serves as the primary point of contact for external relationships including with state VOAD partners, LTRG, faith-based partners, Emergency Management, and others.
• Develops a deep understanding of the unique challenges and needs of CWS offices, the communities and cultures they support and proposes appropriate solutions and implements EPRR interventions.
• Conducts ongoing preparedness training, provides resources, and develops relevant network connections in vulnerable communities per EPRR program strategy.
• Actively cultivates relationships between CWS local offices, emergency management, response organizations, and CBOs to maximize preparedness efforts and emergency response effectiveness.
• Deploys to impacted region-specific communities where CWS has presence to support response and recovery efforts following disasters and assists CWS local offices with guidance, technical assistance, and navigation.
• Provides regular updates and reports to EPRR leadership, related to ongoing responses within their region.
• Promotes and facilitates EPRR preparedness kit packing events and identifies and vets beneficiary organizations and/or populations.

Qualifications

Education

Bachelor's degree in social services, disaster management, human rights, humanitarian affairs, or related field or equivalent experience in lieu of degree.

Experience

Minimum of 5 years demonstrated professional and practical experience working on disaster programming.

• Demonstrated experience in emergency response across full spectrum from preparedness to response to recovery; extensive and demonstrated knowledge of the needs of disaster affected communities, especially vulnerable communities.
• Extensive knowledge of disaster response mechanisms and services in the United States, including local, state, and federal response agencies, resources, and processes.
• Higher education with study in or pertinent to the specialized field preferred, including but not limited to:
• Direct experience in designing, commissioning, and delivering training of technical competencies to different target groups preferred.
• Ability to work independently and within a team setting.
• Ability to work within a variety of different cultural contexts and with diverse populations.
• Demonstrated flexibility when working in stressful complex situations.
• Ability to work on several different programs at the same time, as well as flexibility to manage competing priorities.
• Strong interpersonal skills with the ability to develop and maintain relationships both internal and external to the organization.
• Ability to act with discretion and maintain confidentiality.
• Professional maturity and strong decision-making skills.
• Forward thinking mindset, who actively seeks opportunities and proposes solutions.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power point) and social media platforms and confident in the integration of new programs and technologies.
• Superior written and verbal communication skills are required.
• Required fluency in English with strong written and verbal communication skills.
• Fluency in a refugee language strongly desired. (Desired languages are Pashto, Dari, Ukrainian, Russian, Spanish, although other languages will be considered.)

Special Requirements

• Due to the nature of the role, only applicants residing in NC will be considered.
• Will require significant travel (about 50-70%) within North Carolina.
• Proximity to a major airport required.
• Must have access to reliable internet.
• Must be willing to deploy to disaster impacted communities for days and/or weeks at a time.
• Must be willing to travel to locations in national network to conduct training, attend in-person meetings and conferences.

Standard work hours, with occasional evening and weekends during a disaster response.

CWS offers a competitive benefits package that includes:

• 403 (b) Retirement Plan

• Medical, Dental and Vision Insurance

• Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)

• 14 Official Holidays

• 12 Sick Days Off (Accrued monthly)

• Life Insurance and AD&D

• Long Term and Short-Term Disability

• Employee Assistance Program (EAP)

• Health Savings Account

• Flexible Spending Accounts

• Superior written and verbal communication skills are required.
• Required fluency in English with strong written and verbal communication skills.
• Fluency in a refugee language strongly desired. (Desired languages are Pashto, Dari, Ukrainian, Russian, Spanish, although other languages will be considered.)