Paralegal – Case Manager Housing Unit

De Novo, a community-based organization that provides client-driven integrated legal and mental health services to overcome the impacts of poverty, inequity, and trauma, seeks a Paralegal – Case Manager for our Housing Unit. We are committed to fostering a diverse, equitable, and inclusive work environment where everyone's contributions are valued, and ideas are freely exchanged.

Position Overview: We are looking for a passionate and dedicated Full-Time Paralegal - Case Manager to join our Housing Unit. In this role, you will provide essential legal support to our staff attorneys, helping income-eligible tenants in Massachusetts who are facing eviction.

Key Responsibilities:

• Screen and interview prospective clients, ensuring they meet program income and geographic guidelines.
• Make referrals to other agencies when appropriate.
• Record client information using computerized systems in line with program needs and policies.
• Develop expertise in substantive areas of practice.
• Triage cases and identify urgent deadlines.
• Assist with tracking deadlines and court events, and monitor court dockets.
• Provide simple legal information and self-help packets under attorney oversight.
• Assist clients in completing legal pleadings, court forms, and other paperwork under attorney supervision.
• Help tenants apply for financial assistance for rental arrearages and other stabilization resources under attorney oversight.
• Draft correspondence to clients, the court, and opposing parties under attorney oversight.
• Assist tenants in completing applications for benefits such as DTA and housing under attorney oversight.
• Participate in meetings to review client eligibility, advice, information, and referrals.
• Engage in community education and outreach, including targeted outreach to households facing eviction.
• Provide administrative support to lawyers for court preparation.
• Perform other duties as assigned to ensure quality client services.

Qualifications:

• Paralegal studies/certificate or Bachelor’s degree preferred.
• Experience in housing, legal services, social services, or case management preferred.
• Comfort working with a broad range of stakeholders, including professionals, community groups, and individuals.
• Ability to handle multiple tasks in a fast-paced environment.
• Capacity to identify and analyze legal and other problems.
• Basic word processing and data entry skills.
• Commitment to the goals of legal services and working for low-income individuals.
• Experience working with interpreters and/or fluency in additional languages preferred.
• Bicultural/bilingual (Spanish) highly desirable.

Hours, Salary, and Benefits:

• Full-time position (35 hours/week).
• Salary range: $49,000 to $55,000.
• Excellent benefits package, including health, life, short-term and long-term disability insurance, vacation, personal, and sick time, 403(b) plan, Flexible Spending Plan, and professional development opportunities.

Why Join Us? At De Novo, we believe in the power of diversity and inclusion. We are committed to creating a workplace where everyone feels welcome and valued. We encourage candidates from all backgrounds to apply, especially those who bring unique perspectives and experiences. By joining our team, you will have the opportunity to make a meaningful impact in the lives of those we serve and grow both personally and professionally.

Hours, Salary, and Benefits:

• Full-time position (35 hours/week).
• Salary range: $49,000 to $55,000.
• Excellent benefits package, including health, life, short-term and long-term disability insurance, vacation, personal, and sick time, 403(b) plan, Flexible Spending Plan, and professional development opportunities.

Bicultural/bilingual (Spanish) highly desirable.