Volunteer Donor Engagement Coordinator

Position Summary

The Donor Engagement & Volunteer Coordinator plays a key role in strengthening the organization’s relationships with donors and volunteers. This position is responsible for cultivating meaningful donor experiences, managing volunteer engagement, supporting fundraising initiatives, and ensuring consistent, mission‑aligned communication. The ideal candidate is relationship‑driven, highly organized, and energized by connecting people to purpose.

Key Responsibilities:

Donor Engagement

• • Build and maintain strong relationships with individual donors, community partners, and prospective supporters.
  • Support donor stewardship activities, including thank‑you calls, personalized follow‑ups, and impact reporting.
  • Assist with donor database management, ensuring accurate and timely entry of gifts, contact information, and engagement notes.
  • Coordinate donor appreciation events, tours, and engagement opportunities.
  • Collaborate with the development team to support annual campaigns, appeals, and fundraising initiatives.
  • Prepare donor communications such as newsletters, updates, and recognition materials.

Events & Community Engagement

• • Assist in planning and executing fundraising events, community outreach activities, and donor/volunteer appreciation events.
  • Represent the organization at community events, fairs, and partner meetings.
  • Support event logistics including registration, setup, volunteer coordination, and follow‑up communication.

Administrative & Data Management

• • Maintain accurate donor and volunteer records in CRM and volunteer management systems.
  • Generate reports on donor activity, volunteer engagement, and event outcomes.
  • Ensure compliance with organizational policies and confidentiality standards.
  • Support general administrative tasks related to development and community engagement.

Qualifications

• • Bachelor’s degree in nonprofit management, communications, marketing, or related field (or equivalent experience) is a plus but not required.
  • 1–3 years of experience in donor relations, volunteer coordination, fundraising, or community engagement.
  • Strong interpersonal and communication skills; comfortable engaging with diverse groups.
  • Excellent organizational skills with the ability to manage multiple priorities.
  • Experience with CRM or donor management software preferred.
  • Event planning experience is a plus.
  • Passion for the organization’s mission and commitment to exceptional stewardship.

Key Competencies

• • Relationship building
  • Customer service mindset
  • Attention to detail
  • Initiative and problem‑solving
  • Event coordination
  • Clear and engaging communication
  • Team collaboration

Work Environment

• • Hybrid or in‑office schedule depending on organizational needs.
  • Occasional evening or weekend hours for events or volunteer activities.
  • Ability to lift up to 25 lbs for event setup.

Why Volunteer With Us?

You'll gain hands-on experience in nonprofit operations, contribute to a meaningful cause, and be part of a supportive team that values your time and talents.