Volunteer Program Coordinator – LoopConnect (Transportation Wallet Program)

Location: Remote

Time Commitment: 20-25 hours per week (flexible)

Position Type: Volunteer (with potential for paid role as funding allows)

About LoopConnect

LoopConnect is a transportation support program of LoopRoots Foundation that provides digital wallet credits to families in need. These credits can be used within our Rideshare app to access safe, reliable transportation for essential needs such as work, medical appointments, school, court obligations, and reentry-related services.

The program is designed to reduce transportation barriers that disproportionately impact low-income families and individuals affected by incarceration, housing instability, and systemic inequities.

Role Overview

The Volunteer Program Coordinator will support the development, coordination, and day-to-day operations of the LoopConnect transportation wallet program. This role is ideal for someone interested in nonprofit program operations, social impact technology, or equitable transportation access.

Key Responsibilities

• Assist with coordination and administration of the LoopConnect program
• Support onboarding and tracking of families receiving wallet credits
• Help monitor wallet usage and basic program compliance
• Coordinate with internal teams supporting the Rideshare app
• Assist with documenting workflows, policies, and program guidelines
• Support data tracking and outcome reporting (credits issued, usage, impact)
• Help prepare materials for funders and community partners

Qualifications (Preferred, Not Required)

• Interest in nonprofit programs, transportation equity, or social services
• Experience with program coordination, operations, or case management a plus
• Strong organizational and communication skills
• Comfortable handling sensitive participant information
• Tech-comfortable and able to learn new systems
• Dependable, detail-oriented, and mission-driven

What We Offer

• Hands-on experience with an innovative social impact transportation program
• Opportunity to contribute to a program supporting families in crisis
• Flexible, remote volunteer schedule
• Professional references and documentation of service
• Potential transition to a paid role as funding allows

Additional Notes

Volunteers may be required to sign a confidentiality agreement due to participant data