Help Seniors Schedule Services

We need someone once a week to coordinate providing services to our members - local seniors and disabled individuals.

This position makes sure that requests for member services are scheduled and assigned to a Village volunteer. We respond to the phone requests and emails Monday through Friday roughly 9 am to 5 pm.

Duties and Responsibilities

• Enter Service Requests into easy to use system.
• Follow up with members by email or telephone for additional information as necessary
• Update and maintain daily Contact Log
• Answer member questions or concerns, or forward to appropriate contacts
• Route incoming emails or phone messages to other Village teams

Skills Required

• Proficient working with computer, email, voicemail, word processing and spreadsheet applications
• Pleasant manner and patient, especially when working with older adults
• Detail oriented and dependable
• Self driven with problem solving abilities

Volunteer applicants will need to meet via Zoom for an interview with our Volunteer Chair. After training, you will perform duties remotely.