Volunteer Opportunity – Mailbox Audit and Compliance Team (MACT)

International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is a global non-profit organization dedicated to educating and empowering disadvantaged children and communities worldwide. With volunteers working across five continents, IHF promotes ethical leadership, cross-cultural collaboration, and sustainable development.

We are currently seeking disciplined, observant, and process-driven volunteers to join our Mailbox Audit and Compliance Team (MACT).

🔹 Role Overview The MACT is the "Pulse Monitor" of IHF. In a global organization, communication is our lifeline. Your mission is to audit departmental mailboxes to ensure every stakeholder—from donors to team members—receives a response within our mandatory 72-hour window. You ensure that no opportunity is lost to "digital noise" or cluttered inboxes.

Key Responsibilities:

• Inbox Diagnostics: Conduct weekly audits of departmental mailboxes (e.g., Grants, Recruitment, Fundraising).
• Compliance Tracking: Verify that the "72-Hour Rule" is being upheld by Team Leads.
• Data Reporting: Identify unread volumes, response lags, and "ghost-reading" (opening mail without action).
• Performance Feedback: Draft professional diagnostic reports for the Kenya Center Lead and Executive team.
• Archive Management: Recommend and oversee "Inbox Zero" strategies to help teams clear historical backlog and maintain efficiency.

🔹 Ideal Candidate:

• Highly organized with a "detective" mindset.
• Strong understanding of professional email etiquette and responsiveness.
• Objective, fair, and comfortable reporting on non-compliance.
• Excellent written communication skills for drafting audit summaries.
• Interested in Auditing, Operations, Compliance, or Management.

🔹 Benefits of Volunteering with IHF:

• Operations & Auditing Experience: Gain specialized skills in organizational oversight and digital compliance.
• Leadership Exposure: Directly influence the efficiency of global department leads.
• Critical Problem-Solving: Learn to identify and solve communication bottlenecks in a remote environment.
• Certification: Receive official recognition for your role in maintaining IHF’s professional integrity.

📩 How to Apply: Send your CV/Resume and Cover Letter to: volunteer@ihfonline.org Please use the subject line: Application – MACT

Help us ensure that every voice reaching out to IHF is heard and valued.