LAX Volunteer Opportunities

WHAT DO VIPS DO?

Traveling can be very stressful, so VIPs help alleviate some of that anxiety through assistance such as:

• Providing directions to various airport and community facilities
• Assisting passengers with finding appropriate transportation
• Providing suggestions to sightseeing attractions in the Los Angeles area

VIP TRAINING

Training for VIPs includes customer service techniques, check-in procedures, airport services and amenities, travel and hospitality resources, assistance during emergencies and incidents, and computer training. Volunteers are required to complete Security and Badging training and Human Resource trainings. Training for new volunteers is monthly and if you're interested, please attend a virtual information session. Dates, times, and links are found here: https://www.lawa.org/volunteer-opportunities/virtual-information-sessions

VOLUNTEER RESOURCES

A resource notebook, computer, cell phone, ipad, and landline phones are available.

VIP REWARDS

• Wonderful opportunity to assist passengers in need!
• Parking privileges during volunteer hours.
• Invitations to airport events and activities (tours, briefings, open houses, field trips, job fairs, etc.)
• Annual recognition event