Client Services Assistant

Please note, this opportunity is located at the north end of Camp Pendleton near San Clemente, not in Oceanside.

Helping Sailors and Marines in times of need or crisis is an excellent way to make a difference while adding purpose and perspective to your own life! The purpose of the Client Services Assistant (CSA) is to provide a professional, customer-focused, initial impression of the Society.

Key Responsibilities:

• Serve as client’s ambassador focused on outstanding client services
• Greet clients courteously and ascertain eligibility to apply for assistance
• Assist client in determining required documents for interview
• Enter or update client data
• Manage phone calls
• Process Quick Assist Loans (QAL)

Benefits:

• Making a positive contribution - serving Sailors, Marines, and their families
• Training
• Connect with other volunteers and build friendships
• Skill development: customer service and administration
• Experience to add to your resume
• Mileage reimbursement

Our offices are open Monday through Friday.

Volunteers serve in three-hour shifts - 10 am to 1pm or 1 pm to 4 pm.