Become a Certified Peer Counselor and coach people facing tough work situations

Want to learn to coach workers in need? Every day, people facing work crises - whether it’s a sudden termination, a difficult manager, or a loss of purpose - text our help line or chat with us online. Through our 25-hour training, you can provide them encouragement, clarity, and action plan they need to get them to a better place.

At Empower Work, we welcome volunteers with any amount of work experience and a passion for deep listening, empathy, and guidance. Once you’ve completed our structured training program, you’ll be able to take on a range of conversations as a Peer Counselor, using conversational tools gained from training to really get to the root of an issue and help people feel heard.

At Empower Work, we’ve had volunteers stick with us for years, advancing to become mentors or take increased responsibility on the line. Here’s what one current volunteer says about their growth and impact at Empower Work:

"I believe so strongly in the power of coaching, and that everyone can and should have the experience of good coaching at work. It’s clear that so many of our texters do not have anyone they can talk with candidly at work, much less someone who has coaching or counseling experience. It feels really valuable and do-able to provide that support to individuals via my volunteer shifts."

Interested? Take 10 minutes to fill out our application today at https://www.empowerwork.org/volunteer

Watch our video to learn more: Empower Work: The New Workplace Confidante