Director of Public Trust & Community Engagement (Volunteer)

Director of Public Trust & Community Engagement (Volunteer)

PromisePublic | Public Trust, Community Engagement & Accountability

Organization: Mentor A Promise (MAP)

Location: Hybrid / Remote

Type: Volunteer

Time Commitment: Approximately 5–10 hours per week

Reports To: Chief of Public Affairs & Policy

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to empowering youth experiencing housing instability through mentorship, education, and community. Our work centers dignity, equity, and accountability—fostering resilience and opening pathways to stability, opportunity, and hope for young people and their families.

Public trust is foundational to MAP’s mission. Families engage when they feel safe. Communities partner when they feel respected. Systems change happens when lived experience is heard and honored.

About PromisePublic | Public Trust & Community Engagement

PromisePublic is MAP’s public-facing division responsible for trust-building, transparency, ethical engagement, and community accountability. The division ensures that MAP’s communications, outreach, advocacy, and public presence are accessible, trauma-informed, compliant, and grounded in lived experience.

Role Overview

We are seeking a Director of Public Trust & Community Engagement to lead MAP’s community engagement and public-facing work. This senior leadership role ensures that MAP’s relationships with youth, families, partners, and the public are transparent, ethical, and rooted in mutual respect.

The Director partners closely with the Chief of Public Affairs & Policy, the Advocacy & Systems Change Team, and the Policy Team to align community voice, public messaging, and advocacy priorities—strengthening MAP’s impact at both the programmatic and systems levels.

Key Responsibilities

• Lead MAP’s public trust and community engagement strategy
• Build accessible systems for public listening, feedback, and accountability
• Oversee public-facing communications, outreach, digital engagement, events, and storytelling
• Support and collaborate with the Public Trust & Ethics Council
• Partner with Policy and Advocacy teams to align community voice with systems change efforts
• Ensure public-facing work reflects equity, disability justice, and nonprofit compliance
• Strengthen relationships with families, community partners, and stakeholders
• Maintain timely, professional responsiveness via email and chat in Google Workspace

Qualifications

Required

• Bachelor’s degree or equivalent professional experience
• 6+ years of leadership in community engagement, communications, advocacy, or public trust work
• Experience working with youth, families, or historically marginalized communities
• Strong communication, facilitation, and relationship-building skills
• Alignment with MAP’s mission and dignity-centered values

Preferred

• Advanced degree
• Nonprofit or public-sector leadership experience
• Familiarity with policy advocacy or systems change
• Lived experience or strong alignment with disability justice and housing justice

Commitment

• Volunteer senior leadership role
• Approximately 5–10 hours per week
• Minimum 6-month commitment preferred
• Hybrid / remote, with optional NYC-based collaboration

What You’ll Gain

• Senior leadership experience shaping public trust and community accountability
• Direct impact on how families, partners, and the public experience MAP
• Collaboration with executive leadership, policy, and advocacy teams
• Professional references and letters of recommendation
• A meaningful role advancing equity, transparency, and community-centered systems change

How to Apply

Interested candidates must apply directly through Idealist and submit:

• Resume (required)
• Cover letter (required) describing relevant experience in public trust, community engagement, advocacy, or communications and interest in MAP’s mission

Mentor A Promise is committed to equity, accessibility, and community accountability. We strongly encourage applications from individuals with lived experience of housing instability or disability, and from communities historically excluded from leadership. Reasonable accommodations are available throughout the application process.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.