Remote Volunteer Content Strategist — iLevelUP

Help iLevelUP create a coherent content system that guides underserved youth, young people, families, volunteers, and partners to useful educational resources and next steps.

The volunteer Content Strategist will define approved audience needs, journeys, architecture, standards, governance, and measurement across the website, application, email, learning materials, help content, and outreach.

Responsibilities:

• Audit approved content for purpose, audience, accuracy, duplication, accessibility, gaps, ownership, and lifecycle
• Develop audience journeys, content models, taxonomy, navigation, messaging hierarchy, and editorial standards
• Create governance for requests, briefs, review, source verification, approval, publishing, updating, archiving, and deletion
• Define plain-language, accessibility, privacy, safeguarding, SEO, and brand requirements
• Build prioritized content roadmaps and reusable briefing templates
• Collaborate with program, product, UX, outreach, marketing, support, and subject-matter reviewers
• Define responsible success measures without manipulative engagement or unnecessary tracking
• Document decisions, owners, source dates, risks, and review schedules
• Never publish health, legal, financial, admissions, or safety claims without appropriate approval

Qualifications:

• Experience in content strategy, information architecture, UX content, editorial operations, digital products, or education
• Strong audience research, taxonomy, governance, plain language, accessibility, and measurement skills
• Ability to organize complex information and facilitate cross-functional decisions
• Familiarity with youth-centered, privacy-conscious content is helpful
• At least 21 years old and willing to complete screening and confidentiality requirements

This is a remote, project-based or recurring role. Expect approximately 4–8 hours per month.

Questions: volunteers@ilevelup.app

iLevelUP

107 Spring Street, 2nd Floor

Seattle, WA 98104

(206) 414-8043