PORA Volunteer Coordinator

Role Summary

The Volunteer Coordinator is responsible for developing, managing, and optimizing PORA’s volunteer program across all functional areas, including committees, office support, marketing, sales, and social media. This role ensures that volunteer opportunities are clearly defined, effectively promoted, and matched with qualified and engaged individuals.

Key Responsibilities

Program Setup

• Define volunteer roles and categories
• Standardize role descriptions and expectations

Post Opportunities

• Gather needs from staff/committees
• Create and publish volunteer listings (website, email, social, in-office)

Manage Intake

• Collect and organize applications
• Track skills, interests, and availability
• Maintain a simple volunteer database

Match & Place

• Align volunteers with appropriate roles
• Coordinate introductions with team leads
• Ensure clear expectations

Communication & Coordination

• Act as main contact for volunteers
• Respond to inquiries and manage scheduling as needed

Onboarding

• Provide basic onboarding (welcome, role clarity, expectations)

Retention & Reporting

• Keep volunteers engaged and recognized
• Track basic metrics (recruitment, placement, retention)

Success Looks Like

• Roles filled quickly and consistently
• Organized, up-to-date volunteer pipeline
• Engaged, returning volunteers