Hope's Closet Store Attendant

Hope’s Closet Volunteer Store Attendant

Mission: New Life Center’s mission is to help eliminate domestic and sexual violence through support services, education, and expertise.

Purpose: The Hope’s Closet Volunteer Store Attendant plays a vital role in the daily operations of our thrift store. This role helps with receiving and sorting donations, pricing and organizing sale items, and welcoming and interacting with customers. The position is an in-person role and is an opportunity to be a team player and uphold NLC’s mission, vision, and core values of compassion, resilience, equity, and community.

Hope’s Closet

415 N Litchfield Road

Goodyear, AZ 85338

Open Daily 9:30 AM- 5:00 PM

Donations accepted Tuesday-Saturday 10:00 AM- 3:00 PM

Hope’s Closet is a thrift store owned and operated by New Life Center. It serves two important purposes crucial to our work with domestic violence survivors. First, every child and adult seeking refuge at New Life Center’s emergency shelter has access to items in the store completely free of charge. Second, all proceeds from Hope’s Closet are used to support New Life Center’s shelter operations.

Potential Duties:

• Receive, sort, and price donations prior to them transitioning to the sales floor
• Provide direct customer assistance to shoppers in the store
• Support in the customer checkout area, providing cashier assistance and other customer needs
• Assist customers to find specific items of interest on the sales floor.
• Demonstrate hospitality to donors, customers, staff, and other volunteers
• Carries out all duties with safety and efficiency
• Partake in the maintaining of a clean facility
• Communicate concerns to Store Manager
• Adhere to all policies regarding participant/program confidentiality
• Actively contribute to New Life Center’s trauma informed philosophy
• Ability to lift 30 to 60 lbs regularly (a plus, but not a must)
• Perform other duties as assigned and needed

Qualifications:

• Flexibility and hospitality
• Initiative and ability to own tasks and projects
• Regular and consistent attendance
• Strong attention to detail and ability to follow-through on tasks

Please note that the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the volunteer is frequently required to stand, use hands and fingers to handle and operate tools such as a pricing gun.