Disaster Action Team Specialist

This position supports the Regional Disaster Services (DCS) department. Disaster Action Team (DAT) Specialists respond to local disasters 24/7/365 within their counties and provide immediate compassion and care to clients, including opening a case, providing financial assistance if eligible, and getting them started on their recovery journey.

Responsibilities;

• Works as part of an assigned team to respond to local disasters within established timelines defined in the Disaster Action Team Program Standards & Procedures.
• Maintains regular communication with Duty Officer and other members of the team while assigned to an event to ensure continuity and safety.
• Provides care, comfort, and compassion to clients (in accordance with Red Cross standards and procedures).
• Work independently while following the direction of the direct supervisor.
• Ensure that work is carried out in alignment with our fundamental principles and within established guidelines.
• Maintain flexibility in a continuously changing environment in which work priorities may change frequently.

Qualifications:

• Comfortable using and learning new technology.
• Reliable access to a cell phone (with ability to receive text messages), laptop or computer.
• Be available to respond reliably to local disasters during assigned shifts in RC Respond, the DAT scheduling system, and communicate scheduling conflicts with DAT Leadership.
• Must sign up for the minimum number of required shifts per month as determined by the region.
• Able to work in challenging and stressful conditions such as poor air quality, uneven ground, adverse weather, etc.
• Ability to function in a dynamic and stressful environment.
• Ability to appropriately involve others in managing problems and conflict.  
• Ability to acquire, evaluate, and report information accurately.