Unpaid-Volunteer Position -CRM & DONOR DATA SPECIALIST

ABOUT US

• Missing Pieces Support Group is a nonprofit organization founded by women who have personally experienced the heartbreak of pregnancy loss—from first-term miscarriages to stillbirths. Our mission is to uplift underserved communities through advocacy, education, and resource connection. We understand the emotional and physical toll of such loss and are committed to helping others navigate their grief.

Our mission is to bring awareness to pregnancy loss and offer support to grieving families by:

• Providing informational resources
• Forming a mindful community that bridges the gap between similar support services
• Providing a platform that gives families the opportunity to share their stories online.

We are seeking a passionate, empathetic, and collaborative individual to join our team in a volunteer capacity. This is an unpaid/volunteer opportunity for anyone interested in donating their time to our non-profit.

Learn more: https://missingpiecessupportgroup.org

PRIMARY PURPOSE

The CRM & Donor Data Specialist oversees our central customer relationship management system. In this hybrid Houston role, you will maintain accurate database records for donors, sponsors, and volunteers, build automated communication campaigns, and generate key analytics reports to support our fundraising and community outreach

QUALIFICATIONS

• Enrolled student at a Houston-area college or university.
• Experience or comfort working with CRM databases, Google Sheets, Excel, or data management platforms.
• Strong analytical mindset with high standards for data accuracy and deduplication.
• Basic understanding of email marketing automation and customer/donor segmentation.
• Ideal for majors in Management Information Systems (MIS), Data Analytics, Computer Science, Marketing, or Business.

KEY RESPONSIBILITIES/DUTIES

• Data Management & Cleanup: Oversee, update, format, and clean CRM data for donors, sponsors, volunteers, and distributors.
• Communication Automation: Set up and schedule automated email workflows and communication templates for donor outreach and volunteer acknowledgments.
• Engagement Analytics: Monitor interaction data, track volunteer hours, and generate monthly reports on donor retention and sponsorship impact.
• System Optimization: Integrate CRM tools with website forms and train team members on data entry workflows.

TIME COMMITMENT

• Volunteer role with flexible hours (estimated 4–6 hours per week)
• In person/Hybrid, with occasional virtual meetings as needed
• Ideal for individuals seeking experience in nonprofit development, fundraising operations, or admin support.
• Location: Hybrid / In-Person (Houston, TX area)

BENEFITS OF VOLUNTEERING

• Gain valuable nonprofit experience
• Expand your professional network
• Be part of a mission-driven, inclusive team
• Flexible scheduling and remote collaboration/Choose your own hours
• Opportunities to learn and grow within the nonprofit sector, while gaining valuable nonprofit experience
• Join a passionate, mission-driven team
• Letters of recommendation and skill-building opportunities available

Job Type: Part-time