Communication Coordinator (Volunteer)

Communication Coordinator (Volunteer)

PromiseVoice | Communications, Public Engagement & Organizational Messaging

Organization: Mentor A Promise (MAP)

Location: Remote with NYC-based collaboration opportunities

Type: Volunteer

Commitment Length: Minimum six (6) month commitment preferred

Reports To: Director of Communications & Public Engagement

Works Closely With: PromiseVoice, PromiseStories, PromiseStudios, Program Leadership, Community Engagement Teams

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based, volunteer-powered nonprofit organization dedicated to supporting children and youth experiencing housing instability through mentorship, education, literacy, social-emotional learning, creative expression, and community-centered programming.

MAP was built through the collective effort of mentors, educators, creatives, advocates, technologists, community leaders, and mission-aligned volunteers who believe every child deserves stability, opportunity, dignity, belonging, and access to transformative support systems.

As a volunteer-driven organization, collaboration, accountability, communication, and shared responsibility are foundational to how we operate and grow. Our volunteers are not viewed as passive supporters; they are active contributors helping build programs, systems, public trust, and long-term community impact.

Our work is rooted in dignity, accessibility, safeguarding, trauma-informed practice, ethical storytelling, and public trust. Across education, communications, creative initiatives, civic engagement, and community partnerships, MAP develops people-centered systems designed to strengthen communities while protecting the voices and experiences of the young people and families we serve.

We believe communication is not simply promotional.

It is operational infrastructure.

It is relationship stewardship.

It is community trust in practice.

Every message, campaign, partnership, conversation, and public-facing interaction contributes to how families, students, volunteers, partners, and communities experience the organization.

We are committed to building communications that are:

• Accessible and inclusive
• Consent-driven and dignity-centered
• Clear, responsive, and professionally organized
• Community-oriented and culturally responsive
• Grounded in safeguarding and ethical responsibility
• Aligned with long-term institutional trust and mission impact

At Mentor A Promise, communication is part of the work of care, coordination, accountability, and community-building.

Role Overview

Mentor A Promise is seeking a highly organized, emotionally intelligent, and mission-driven Communication Coordinator to support organizational communications, storytelling initiatives, public engagement efforts, and cross-functional coordination across multiple divisions.

This role is ideal for an individual with strong writing, organizational, and interpersonal communication skills who is passionate about nonprofit communications, community impact, ethical storytelling, and systems-oriented collaboration.

The Communication Coordinator will help ensure consistency, responsiveness, professionalism, accessibility, and clarity across internal and external communications while supporting the growth of MAP’s public presence and community relationships.

The ideal candidate understands how thoughtful communication strengthens organizational trust, improves coordination, supports safeguarding practices, and deepens community engagement.

Key Responsibilities

• Draft, edit, proofread, and coordinate organizational communications including newsletters, announcements, outreach emails, campaign messaging, public statements, and community updates
• Support multi-channel communication initiatives across social media, newsletters, podcasts, blogs, digital campaigns, and public engagement efforts
• Coordinate communication calendars, publishing timelines, approvals, and cross-department workflows
• Assist with internal communication systems to improve responsiveness, organization, and operational consistency
• Collaborate with leadership, creative teams, educators, mentors, and program staff on messaging and storytelling initiatives
• Support outreach and correspondence with volunteers, schools, families, partners, donors, and community stakeholders
• Help maintain brand consistency, tone, messaging standards, and organizational voice across written and digital materials
• Assist with communication planning for events, campaigns, partnerships, and organizational initiatives
• Organize communication assets, documentation, records, and shared resources
• Ensure communications reflect accessibility standards, cultural responsiveness, trauma-informed practice, safeguarding expectations, and dignity-centered storytelling principles
• Support ethical and consent-driven storytelling practices involving youth, families, and community members
• Uphold confidentiality, professionalism, and responsible communication standards in all organizational interactions

Preferred Qualifications

• Strong written, verbal, and interpersonal communication skills
• Experience in communications, nonprofit outreach, journalism, marketing, public relations, media, storytelling, or related fields preferred
• Strong organizational and project coordination abilities
• Ability to manage multiple projects, timelines, and communication priorities effectively
• Attention to detail and commitment to high-quality written communication
• Familiarity with Google Workspace, Canva, Mailchimp, social media platforms, or similar communication tools preferred
• Ability to work collaboratively within multidisciplinary and multicultural teams
• Understanding of accessible, inclusive, and community-centered communication practices preferred
• Alignment with MAP’s mission, values, safeguarding standards, and community-centered approach

Impact of the Role

The Communication Coordinator plays an important role in helping Mentor A Promise build trust, strengthen relationships, increase community engagement, and support mission-aligned storytelling.

Through thoughtful, ethical, and organized communication practices, this role contributes directly to how families, students, volunteers, partners, and the broader public experience and understand the organization’s work and impact.

What You’ll Gain

• Hands-on experience in nonprofit communications, storytelling, and public engagement
• Opportunity to contribute to mission-driven campaigns and community-centered initiatives
• Portfolio-building communications and campaign experience
• Cross-functional collaboration with leadership, creative, education, and engagement teams
• Professional mentorship and organizational development opportunities
• Exposure to nonprofit communications systems, operations, and community engagement strategy
• Flexible remote collaboration environment

Commitment Expectations

• Approximately 5–10 hours per week
• Minimum six (6) month commitment strongly preferred to support continuity, organizational stability, and long-term communication initiatives
• Attendance at one (1) weekly virtual team or coordination meeting expected
• Consistent communication, reliability, responsiveness, and follow-through required
• Ability to maintain professionalism and timely communication in collaborative environments
• Additional periodic meetings, campaign planning sessions, or organizational coordination calls may be scheduled as needed based on projects and operational priorities

Equal Opportunity, Accessibility & Safeguarding Statement

Mentor A Promise is committed to maintaining a respectful, inclusive, accessible, and trauma-informed environment for all volunteers, students, families, staff, and community members.

MAP maintains safeguarding-centered, consent-driven, and dignity-protective practices across all organizational activities, communications, and storytelling initiatives. We strongly encourage individuals from diverse backgrounds and lived experiences to apply.

Additional Information

Please note that due to the volume of applications received, only candidates selected for further consideration may be contacted. Mentor A Promise reserves the right to close, modify, pause, extend, or withdraw this opportunity at any time based on organizational needs, operational considerations, funding, or program priorities.

Submission of an application does not guarantee placement, onboarding, assignment of responsibilities, continued participation, or future opportunities. All volunteer opportunities are contingent upon organizational alignment, operational capacity, successful completion of onboarding requirements, adherence to organizational policies and safeguarding standards, and ongoing performance expectations.

How to Apply

Please submit:

• Resume
• Brief cover letter or statement of interest
• Optional writing samples, portfolio, or communications-related work

Applications may be submitted through Idealist or through Mentor A Promise’s recruitment process.