Community Engagement Manager - Volunteer

About Surmount New York:

At Surmount New York, we envision a future where every person, regardless of their circumstances, has the tools and support needed to make positive choices, overcome challenges, and build a life of purpose and fulfillment. We connect New Yorkers with essential resources and programs that empower them to overcome challenges, build resilience, and uplift their communities.

Position Overview:

The Community Engagement Manager supports Surmount New York’s efforts to connect, engage, and uplift New Yorkers by helping expand access to trusted resources, strengthening community relationships, and building Surmount’s presence across the city. This role coordinates community engagement activities, supports resource vetting and sharing, manages volunteers involved in outreach, and assists with developing local partnerships that align with Surmount’s mission.

Reports to: Executive Director

Key Responsibilities:

Community Engagement & Visibility

• Coordinate Surmount’s presence at community events, including tabling, grassroots gatherings, and partner-hosted opportunities.-
• Support the planning and execution of outreach efforts such as the Summer Tabling Series and the Community Empowerment Fair.
• Manage and support community volunteers, ambassadors, and engagement team members to ensure they feel prepared, aligned, and supported.
• Help develop small-scale initiatives or engagement activities that increase awareness of Surmount’s mission and programs.
• Resource Management & Sharing
• Support the vetting and sharing of community resources within Surmount’s Airtable resource database.
• Follow and reinforce the resource vetting process, noting any gaps or improvements needed.
• Coordinate with the Marketing Team on monthly themes for the “Surmount Shares” series.
• Ensure resources being shared are accurate, culturally relevant, up to date, and accessible.
• Community Engagement Manager Job Description

Community Partnerships

• Support outreach efforts to connect with organizations across food, housing, education, health, and other sectors.
• Assist with maintaining partner relationships, scheduling meetings, and taking notes or follow-up actions.
• Help draft partnership agreements or documentation as directed by the Executive Director.
• Represent Surmount in partner meetings when assigned and communicate community needs clearly and professionally.

Experience:

We strongly encourage individuals with lived experience in New York’s (or similar) underserved communities to apply.

Time Commitment:

This is a volunteer position that requires approximately 5-10 hours of commitment per week.

Benefits:

• Opportunity to contribute to meaningful causes and make a positive impact in the community.
• Networking opportunities with professionals in the nonprofit sector.