Security Checkpoint Greeter

Our Opportunity:

Security Checkpoint Assistant Volunteers help ensure a smooth and friendly experience while going through the security process. Volunteer duties may include informing visitors of the security requirements (place all items in the security bins, remove all items from pockets, remove belts), answering questions about whether items are permitted through security or not, directing visitors to the magnetometer, and/or helping visitors gather their belongings after they have passed through security.

Roles and Responsibilities:

18 or older (younger applicants with parental/guardian approval may be considered). As representatives of The National Park Service and Gateway Arch Park Foundation, volunteers must adhere to the policies, procedures, and code of conduct as outlined in the volunteer handbook provided prior to or during training.

Required Qualifications, Knowledge & Skills:

• Excellent communication skills
• Experience working with the public is preferred
• Enthusiasm, friendliness, and a positive attitude
• Respect for confidentiality of the Gateway Arch National Park’s volunteers, partners, members, and donors
• Willingness to take initiative and voice ideas
• Agreement to abide by all policies in Directors Order 7 (guidelines for the Volunteers-in-Parks program)

Physical Requirements:

• Ability sit or stand for long periods
• Ability to occasionally lift and move up to forty (40) pounds

Potential risks may include:

• slipping or tripping
• sharp or slippery surfaces
• dark or very bright conditions
• interactions with unruly visitors
• working in close quarters with park staff and visitors with limited social distancing opportunities and possible exposure to surface and airborne related viruses, contaminants, and hazardous materials
• If you believe a task is unsafe before or during any event, please stop working and notify the project lead to fix the issue. This is NPS policy as outlined in the Operational Leadership training.

Commitment:

Volunteers must commit to serving at least one 4-hour shift per month.

Location:

Gateway Arch National Park is located at 11 N. 4 th Street, St. Louis, MO 63102. Parking for volunteers is at the Stadium East Lot at 200 Broadway across from Ballpark Village or the Kiener West Lot at 604 Pine Street. Before each scheduled shift, you will receive an email letting you know where to park that day.

Training and Supervision:

• Volunteers must attend orientation onsite. Orientation sessions occur quarterly.
• Training will be conducted by volunteer supervisors or seasoned volunteers on the first day of each volunteer’s shift and will vary depending on the position, supervisor, and personal learning styles. Additional training may be provided as needed or upon request.

Volunteer Perks:

• Contribute to a national monument, The Gateway Arch National Park!
• Annual volunteer recognition event
• Free parking if needed during volunteer hours

Next Steps:

If you are interested in this position, please contact the Volunteer Manager at grace.teofilo@archpark.org or (314) 881-8881 to schedule an interview.

Thank you for wanting to be a part of our team. We could not serve the community of St. Louis without you!