Education & Online Learning Specialist

Human Health Project (HHP) is a holistic health literacy charity. Our mission is to improve the health of the underserved and vulnerable through holistic information, education and advocacy. Our objective is to empower people to manage their own health with improved outcomes and no medical errors. For more information, please visit our website including viewing our "Shared Patient Information" program page which includes 50 pages of reports on both our Migraine and Lupus and feedback received from people who reviewed the reports in the section, "What Our Members are Saying" - https://tinyurl.com/4c5y3mfa and our "Healthcare Access Program" which includes short video courses in our Learning Academy - https://tinyurl.com/4xwdz5wh , Patient Advocacy Workshops in Los Angeles, - https://tinyurl.com/mryave5x and in Northern Ireland - https://tinyurl.com/nhj6kp7p and our Online Peer to Peer Events - https://tinyurl.com/5ddmxuyn "

HHP is seeking an Education & Online Learning Specialist. This role requires developing and implementing HHP’s training program for patient advocates/navigators, as well as the education program for patients.

The ideal candidate has a good understanding of developing courses that are interesting, engaging, challenging, fun, and capable of changing lives.

Duties & Responsibilities

• Create course outlines and develop a curriculum that is effective and engaging
• Write, proofread and edit content and curriculum for adult training program modules
• Develop well-designed assessments for users and others within the organization
• Communicate with department leaders to regularly update constantly evolving educational content
• Advise on the creation of course materials, including videos, presentations, LMS content, learning activities, and other training methods
• Understand best practices for delivery of web-based training
• Conduct comprehensive needs analysis to ensure training fulfills company’s needs and objectives
• Report and track training development activities and communicate objectives and progress to management
• Understand business goals, processes, and roles to support enhancements as well as process and workflow improvements planned and deployed by the company
• Maintain a solid understanding of technology used by the customer in order to deliver effective training
• Explain concepts using clear and concise language in end-user reference materials such as quick reference guides and tech tips
• Communicate technical information in a logical, organized and concise manner
• Use demonstratives such as presentations, charts or checklists to improve learner retention
• Ensure deliverables are completed on time while meeting standards of quality
• Compile and incorporate feedback into the course design
• Create an ongoing system for regularly evaluating instructional content
• Assist in the documentation of training processes, process flows, requirements, use cases, reports, and other deliverables as needed

Essential Skills

• Experience with learning management systems
• Articulate, professional, credible, & ethical
• Excellent writing and verbal communication skills
• Effective under the pressure of deadlines
• Attention to detail and extremely accurate
• Experience within the healthcare industry
• Highly self-motivated
• Team player with a flexible approach
• Ability to communicate clearly with volunteers at all organizational levels, and across differing cultural backgrounds
• Motivated and passionate about HHP’s mission