Microsoft 365 / Entra ID Systems Administrator (Volunteer)

About Us

At Army Pink, we are dedicated to providing safety, resources, and support to survivors of domestic violence. Our flagship initiative, Freedom Rides, delivers secure, anonymous transportation and essential support to survivors and their children in crisis transitions. We rely on a robust, modern technology stack to ensure seamless operations and data privacy.

Role Overview

We are seeking a reliable, detail-oriented Microsoft 365 Systems Administrator to own and manage our organizational Microsoft environment. In this role, you will be the primary administrator responsible for user account lifecycle management, access permissions, single sign-on (SSO) configurations, and Microsoft Entra ID (formerly Azure AD) governance across our leadership and volunteer teams.

Key Responsibilities

• User Management: Create, onboard, update, and offboard user accounts (@domain.org) across all teams and departments.
• Access & Security: Provision role-based access, shared inboxes, and security groups in Microsoft Entra ID.
• SSO & Integration Support: Collaborate with website and application leads to configure single sign-on (SSO) and authentication protocols for portal access.
• License & Directory Management: Oversee Microsoft 365 licensing, directory accuracy, and security policies.
• Technical Support: Serve as the main point of contact for internal user account lockouts, credential resets, and access troubleshooting.

Qualifications

• Hands-on experience administering Microsoft 365 Admin Center and Microsoft Entra ID / Azure AD.
• Demonstrated experience with account provisioning, role-based access control (RBAC), security groups, and shared mailboxes.
• Familiarity with SAML/OAuth SSO integrations (a plus).
• Strong communication skills and ability to collaborate with non-technical team leads.
• Commitment to maintaining strict confidentiality, user privacy, and organizational security.

Time Commitment & Location

• Location: Remote (US-based preferred).
• Hours: Approx. 3–5 hours per week (flexible schedule with prompt response times for user creation requests).