Digital Skills Volunteer

We are seeking volunteers to assist our Digital Coach in delivering digital literacy classes to senior residents. Volunteers will play a key role in helping older adults become more confident, safe, and included in today’s digital world by supporting one-on-one learning, setting up devices, and reinforcing key class topics. The buildings are in the Columbus area, Franklin County. This role is simply to support our Digital Coach and doesn’t require any additional training or time outside of the class

Key Responsibilities:

• Assist residents in using iPads and navigating basic device functions
• Help residents set up iPads, including creating an Apple ID/account
• Support the Digital Coach by working with residents who may need extra time or hands-on guidance
• Help explain or reinforce digital safety topics such as:
• Identifying scams and phishing attempts
• Online privacy and password protection
• General internet and email safety
• Assist with the completion of pre-and post-surveys to measure learning progress
• Guide residents through using basic Google platforms
• Help residents safely download and use helpful apps
• Promote digital skills that support independence, such as:
• Online rent payment
• Telehealth access
• Communicating with friends and family online

Time Commitment:

Classes are 3 consecutive days and the required time is 10:00AM-1:00 PM. Please note you can do one shift or as many as you’d like to, we’d love to have you.

Impact:

Your support will help seniors feel more secure and independent in the digital world, equipping them with essential skills for staying connected, informed, and empowered in their daily lives. It’s a fun way to interact with our residents and help teach them important skills.