Volunteer Technical Support Provider

LevelUp Senior Tech Bridge offers free-to-affordable IT services, made possible by the dedication of our volunteer providers. Demands for our services are increasingly being requested by individuals, community centers, and senior living communities. We are seeking volunteers to support us in continuing to provide the timely, thorough, and personalized support we are recognized for.

We can schedule volunteer hours based on availability—whether weekly, monthly, or per term for students—and we also provide opportunities for unpaid internships. Our organization is flexible and can accommodate last-minute scheduling changes.

Position duties/expectations:

• Meet clients in their homes to assist with technical needs
• Complete post-appointment reports, summarizing work completed
• Arrive to appointments punctually, maintain clear communication with Volunteer Coordinator
• Provide excellent, patient customer service to clients
• Dedicate a minimum of 4 hours per month to in-home appointments

As a volunteer, you are not required to have a background in technical support, or have an expert level of technological prowess. The majority of issues our clients face are straightforward fixes for anyone who interacts with cell phones, televisions, tablets, printers, smart home devices, bluetooth and the internet regularly. Complicated issues do come up where a greater level of experience is needed, and we assign those to volunteers who do have those skills. Our work is built on closing the digital divide between those who have spent the majority of their life engaging with technology and those who have not. Your donation of volunteer hours directly supports our commitment to expanding equal access to the digital world.

If you are interested in bolstering your experience in IT support, direct care, and the nonprofit sector, while building impactful and treasured connections with elder members of the Boulder community, please submit your resume today. We look forward to connecting with you.