Salesforce Administrator

Salesforce administrator

A Free Bird is a 501(C)(3) non-profit organization based in New York City. Our organization provides children diagnosed with cancer the opportunity to explore their artistic passions. Artistic expression has been proven to play an instrumental role in the healing process. We support children affected by cancer in their exploration of a range of self expression such as art, music, acting, poetry, writing, singing and other creative mediums.

Salesforce administrator will configure, maintain, and support the Salesforce suite of products. They will establish and configure user accounts, develop and customize applications, and troubleshoot problems and issues. They must also remain current with the ever-changing Salesforce landscape and maintain a detailed understanding of the company’s business processes.

Responsibilities

• Ensuring optimal performance of Salesforce systems and products.
• Upgrading and configuring Salesforce systems for optimized integration.
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Importing sales department leads, contacts, and other data.
• Maintaining the sales cloud, as well as building custom reports and dashboards.
• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Evaluating and installing new Salesforce releases, as well as providing training and support.
• Documenting processes, including error reports and changes to field history tables.
• Preparing reports for sales and other departments.

Qualifications

• BA/BS in Computer Science, Information Technology, Database Design or related field; or equivalent experience with demonstrable proficiency in specific technology relevant to client needs.
• 2+ years Salesforce Admin experience, preferably in a SaaS company.
• Salesforce Administrator certification, Advanced Administrator (or working towards Advanced Administrator) is a plus.
• Experience with Salesforce CPQ and/or Salesforce CPQ Specialist certification is a plus.

Additional Information

• Proper at home working capabilities include laptop, phone, and connection to reliable internet connectivity.
• Must be available to have a phone / video conversation at least twice per week.
• Internships are unpaid and for credit only. If you are not receiving college credit for this internship you will not be eligible.

Additional Information

This position requires a three month commitment and at least 5 - 10 hours per week.*

• Mandatory commitment is based on position level.
• This position is remote.

Proper at home working capabilities include laptop, phone, and connection to reliable internet connectivity. Must be available to have a phone / video conversation at least twice per week.

Please send your resume to hr@afreebird.org.

Please note: This position will officially begin in January 2026.