Office Support

Volunteer Job Description: Office Support – Men’s Homeless Shelter

Position Title: Office Support Volunteer

Position Overview:

We are seeking compassionate and organized volunteers to provide essential office support at our men’s homeless shelter. As an office support volunteer, you will play a vital role in ensuring the smooth operation of our administrative processes and directly contribute to our mission of supporting men experiencing homelessness.

Key Responsibilities:

• Greet clients, visitors, and staff in a welcoming and professional manner.
• Answer and direct phone calls, take messages, and provide general information.
• Assist with data entry, filing, and maintaining client records (confidentiality required).
• Prepare, organize, and distribute documents and forms as needed.
• Support shelter staff with administrative projects and routine tasks.
• Maintain the organization and cleanliness of the office area.
• Assist with scheduling appointments and managing calendars.
• Help with mail distribution and supply inventory.
• Other duties as assigned by the administrator or volunteer coordinator.

Qualifications:

• Strong interpersonal and communication skills.
• Basic computer proficiency (Microsoft Office, email, data entry).
• Detail-oriented, reliable, and able to follow instructions.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Compassionate attitude and respect for individuals from diverse backgrounds.
• Previous administrative or office experience is a plus, but not required.

Time Commitment:

• Minimum of [X] hours per week (flexible shifts available).

Training and Support:

• Orientation and on-the-job training provided.
• Ongoing supervision and support from shelter staff.

Impact:

By volunteering in our office, you help create a welcoming environment and ensure our shelter functions smoothly, allowing us to better serve our guests and community.