Office Aide - Whatcom County Job Training and Education Center

Position Description:

Provide general administrative support for Job Training and Education (JTE) Centers by greeting students

and visitors, answering phones, and more.

Primary Responsibilities:

 Greet students and visitors

 Answer phones, transfer calls, and take messages

 Answer questions about programs

 Scan and copy documents

 Update information boards

 Assist students logging in on the lobby computers

 Update student file folders

 Support staff with administrative work

 Other duties assigned as necessary

Reports To: Center Manager or Volunteer Supervisor

Essential Qualifications and Competencies:

 Candidate must maintain the highest level of confidentiality when handling critical documents

and information

 Comfortable with basic computer functions

 Basic knowledge and application of Microsoft Word and Excel

 Excellent organizational skills

 Good written and verbal communication skills

 A demonstrated ability to work independently and as a member of a team

Essential Physical Abilities:

Able to safely lift/push/pull up to 10 lbs., grasp, handle, finger and manipulate items; perform repetitive

fine motor functions with fingers, wrists and arms. Able to traverse a wide variety of physical

environments without assistance including uneven surfaces and stairs. Able to communicate with

others effectively, verbally and in writing; including those who have limited English skills, large groups

and small groups and individuals. Able to use standard office equipment without assistance.

Working Environment/Conditions:

Office environment; moderate noise level.

Hours Available: During business hours (Monday-Thursday 9 AM - 4 PM, 2 hour minimum shift)

Time Commitment: Flexible business hours; 4-12 hours per week preferred. Minimum ten week (one

class session) commitment