Hmong-English Survey Interpretation Volunteer

Are you bilingual in Hmong and English (written fluency is not required) and enjoy talking with people and supporting our community? Join us as a Hmong-English Survey Interpretation Volunteer to support the Community Voice efforts of Second Harvest Foodbank through the administration of surveys to pantry guests whose primary language is Hmong.

Second Harvest is committed to gathering feedback from our neighbors experiencing food insecurity by conducting surveys, facilitating focus groups, and other community engagement activities, and using this feedback to drive our work.

What You'll Do:

• Verbally translate 1-3 page surveys from English to Hmong for pantry guests at food pantry distributions.
• Engage with pantry guests to explain details of surveys and answer any questions.
• Support guests in completing digital or paper surveys, or administer surveys verbally as needed.
• Optional: Translate written material from English to Hmong

Where:

• This role will accompany the SHF Community Voice Coordinator at distributions at food pantries and community sites throughout Second Harvest’s 16-county service area, primarily in Dane County.

What We're Looking For:

• Customer Service experience.
• Familiarity with Microsoft Forms.
• Enjoys working with people in a community-based setting.

Commitment:

• Dates and times will be coordinated with the volunteer for each project.
• Approximately 5-10 hours per month, episodic and as needed.
• 5-month commitment, but the role is ongoing if you can commit longer.

Requirements:

• Bilingual in Hmong and English (written fluency is not required).
• 18 years and above.
• Approved Second Harvest volunteer.
• Successfully complete a background check.
• Ability to use personal vehicle to drive to pantry locations.
• Ability to manage confidentiality.

Why Volunteer With Us?

• Support efforts to elevate the voices and experiences of neighbors experiencing food insecurity to support our work at Second Harvest.
• Contribute to the mission of ending hunger in our community.

Interested? We’d love to hear from you! You can complete our volunteer application linked here or email us for more information at volunteers@secondharvestsw.org.