Weekday Front Reception Desk Volunteer

The Aldo Leopold Nature Center (ALNC) seeks friendly and adaptable individuals to join its team in a dynamic volunteer position engaging the public onsite at their indoor/outdoor Monona campus. ALNC is now looking for a dedicated volunteer to assist with weekday and/or weekend reception desk staffing. Activities focus on greeting visitors, accepting mail and deliveries, assisting our community in-person and via phone and email, and helping grow the ALNC community.

Time Commitment and Details:

• This is a committed part-time volunteer position. Shifts generally run for 2-4 hours between 9 am and 4 pm Monday through Friday, and are scheduled according to each volunteer's availability.
• Minimum of 2 shifts per month at a minimum of 2 hours per shift.
• Opportunities: Become experienced building relationships with the public while supporting a non-profit environmental education center on acres of restored prairie, wetland, and woodland habitat; become familiar with a wide range of interpretive materials; gain hospitality experience working with public visitors of all ages.

Duties and Responsibilities:

• Be a friendly face to ALNC visitors and community members.
• Oversee public areas; troubleshoot, upkeep, and answer questions as needed.
• Assist with administrative and customer service duties, visitor information and main phone line operation.
• Re-stock, tidy, and maintain public areas.
• Other duties such as creating teaching supplies or field guides, supporting educational programming, assisting with building and grounds tasks, etc. depending on interest, skills and schedule.
• This position will interact with staff across the organization and report to the Director of Community Engagement.

Requirements and Qualifications:

• At least 18 years of age.
• Interest in nature preferred.
• Comfort in following written instructions and procedures.
• Superior customer service skills; cheerful, positive, open attitude, good sense of humor, and ability to interact with people of all ages.
• Flexibility and creativity; organization skills and ability to multi-task and problem-solve.
• Ability to manage own schedule and work well in a team environment with other staff.
• Reliable transportation to ALNC.
• Computer skills (Microsoft Office, email, etc.)
• Must pass background check.

ALNC is a nonprofit organization dedicated to promoting equitable environmental education for children, their teachers, and families. Our grounds are free and open to the public and we offer nature-based programs and host public and private events.