Food Pantry Manager

Position Status: Volunteer

Program: The Community Promise Food Pantry

Location: Boynton Beach

Commitment: Approximately 14 – 20 hours weekly

Schedule: Currently 1 distribution day per week (with active plans to expand to 2 days as operational capacity permits; hours include delivery intake, staging, and administration)

Reports To: The Community Promise Board Leadership / Designated Church Leadership

Position Status: Volunteer Leadership (Open to an individual manager or a co-management team dividing responsibilities)

Position Summary

The Community Promise Food Pantry is seeking an experienced individual or leadership team oversee a growing community food distribution program currently serving approximately 225 individuals and families each week through a drive-through distribution model.

Substantial preparation happens beyond the distribution line, including network ordering, partner compliance, inventory rotation, volunteer coordination, and reporting. Because of the scope of these duties, we welcome either one lead volunteer manager or a volunteer management team that divides responsibilities based on individual experience, interests, and schedules.

Note: This is a volunteer leadership role. While the organization is actively pursuing grants, donations, and partnerships to expand operations, no future paid employment is promised or implied.

Key Responsibilities

• • Network Compliance & Agency Relations:
  • Act as primary liaison and Authorized Signatory for partner networks, including Feeding South Florida and Farm Share.
  • Coordinate onboarding for new agency partnerships and ensure the facility meets physical site standards.
  • Maintain strict compliance with The Emergency Food Assistance Program (TEFAP) and USDA civil rights standards, managing client intake procedures and intake data entry.
  • Submit accurate monthly distribution metrics, inventory levels, and demographic reports.
  • Serve as primary contact during scheduled or unannounced inspections by Feeding South Florida, Farm Share, FDACS, or the Florida Department of Health.
  • Food Safety & Cold Chain Integrity:
  • Maintain active status as the certified Food Protection Manager (CFPM) for the facility.
  • Apply HACCP-style protocols and FIFO (First-In, First-Out) inventory rotation for raw meats, fresh produce, and shelf-stable goods.
  • Monitor and record twice-daily temperature logs for commercial refrigerators and freezers (keeping meats at or below 0°F to 41°F).
  • Maintain safe vertical shelf storage order to prevent cross-contamination.
  • Warehouse Operations & Volunteer Leadership:
  • Recruit, onboard, schedule, and lead volunteers across sorting, packing, and distribution shifts.
  • Conduct mandatory food safety, handling, and sanitation briefings for shift volunteers.
  • Coordinate warehouse floor plans, staging zones, and the safe offloading of palletized deliveries.

Qualifications & Physical Requirements

• • Experience: 2–3+ years in food pantry operations, food bank logistics, commercial grocery/kitchen inventory, hospitality, restaurant management, warehousing, or nonprofit/volunteer management.
  • Food Safety Certification: Certified Food Protection Manager (CFPM) accredited by ANAB (e.g., ServSafe Manager, StateFoodSafety), or ability to obtain certification within 30 days.
  • Physical Capabilities: Comfortable standing for extended periods; able to safely lift, push, or pull 40–50 lbs repeatedly with team assistance.
  • Core Competencies: Calm demeanor under pressure, strong organizational and problem-solving skills, and a genuine passion for supporting families facing food insecurity.

Preferred Skills

• • Experience with partner agency reporting databases used by Feeding America or Feeding South Florida networks.
  • Bilingual abilities (English/Spanish or English/Haitian Creole).
  • Basic digital proficiency in Google Sheets or Microsoft Excel for inventory tracking and temperature logging.

Growth & Future Initiatives

Beyond expanding pantry distribution from one to two days per week, leadership volunteers will help pilot upcoming community outreach projects. Planned future initiatives include utilizing the organization's van for a weekly mobile outreach program delivering hot meals and clothing to homeless veterans, as well as collaborating with mobile shower and hygiene service providers.

How to Apply

To apply, submit your interest through the AARP Create the Good platform or contact:

• • Contact: Mikel Jones, Board President
  • Organization: The Community Promise
  • Email: info@thecommunitypromise.org
  • Phone: ‪(561) 396-9567