Bilingual Spanish Receptionist - Operations

Duties and Responsibilities:

• Greet and receive visitors, directing them to the appropriate staff.
• Answer telephone calls and route calls as necessary.
• Respond to inquiries and provide information as needed.
• Communicate professionally in person and by telephone with clients, including those who may be agitated.
• Receive packages, notify recipients, and hold for pickup.
• Operate office equipment, including a multi-line telephone, computer, and copier.
• Assist departments with clerical projects, including large mailings.
• Perform additional duties as assigned.

Requirements:

• High school diploma or equivalent.
• Bilingual in English and Spanish, required.
• Minimum of two years of office experience.
• Clear, patient, and friendly telephone and in-person communication skills.
• Sensitivity to the needs of older adults.
• Strong grammar, verbal communication, and listening skills.
• Ability to work well in sometimes stressful situations.
• Computer literacy with the ability to learn and use program-specific software.
• Must be able to communicate in English, both verbally and in writing.
• Ability to speak Spanish is preferred.

JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.

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