Patient Program Assistant (Health Non-Profit)

The Choice is employing an immediate contract role with our client- a top public health, charitable nonprofit. This organization provides financial assistance programming to assist people in receiving and affording medical treatment.

This position is a termed role to support them during a high volume period of processing financial assistance applications. It will require a high attention to detail, strong customer service skills, and the ability to interpret documentation. The individual will regularly handle confidential information and must maintain a high level of professionalism and integrity.

Key Responsibilities

• Process assigned tasks accurately and efficiently, maintaining a high standard of quality.
• Send clear and professional communications through GMS (Grants Management System) messaging and email.
• Review and interpret financial documents with strong accuracy and attention to detail.
• Handle sensitive and confidential information in a secure and responsible manner.
• Collaborate with team members while also working independently for sustained periods.
• Manage multiple assignments, prioritize effectively, and meet deadlines.

Qualifications

• 1–2 years of administrative support and customer service experience; experience in a health-related industry is a plus.
• Strong organizational and interpersonal skills.
• Excellent attention to detail and commitment to quality.
• Solid customer service skills and professional communication style.
• Ability to work both independently and collaboratively within a team environment.
• Proven integrity and discretion when managing confidential information.
• Strong time management skills and ability to balance multiple priorities.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and Microsoft Teams.
• Exceptional written and verbal communication skills, including professional email and messaging etiquette.