Accounts Payable Manager - Resilient Strategies LLC

Accounts Payable Manager

Resilient Strategies LLC (RS)

Resilient Strategies LLC is an organization that provides the backend finance, administrative, and HR service functions for our Network Partners. Resilient Strategies is a growing organization that currently supports multiple organizations working across strategies that include community organizing, direct service, policy advocacy and capacity building.

Position Overview

Resilient Strategies seeks a dynamic, resourceful, Accounts Payable Manager to join our innovative team. The Accounts Payable Manager is a service-oriented, systems thinker able to lead and manage payables platform and a team of payables staff. This is a full-time and remote position.

The AP Manager will oversee the day-to-day accounts payable operations, supervise payables team members, and manage the platforms and processes that ensure timely, accurate and compliant payment of obligations across our Network Partners. This role requires strong technical fluency with payables platforms, a solid accounting foundation, and the ability to navigate and troubleshoot complex system integrations. The AP Manager will be instrumental in bringing an accounting lens to the payables team and serving as a key liaison between the payables function and the broader finance backend team.

This position is full-time with a hybrid work schedule of 2 days in-person / 3 days work from home; open to remote placement for folks who can travel to the bay area regularly (4 times per year). In all duties and responsibilities, this position exercises discretion and independent judgment. The position will report to the Finance Director at Resilient Strategies.

Essential Responsibilities

1. Payable Team Leadership (30%)
   • Manage the combined payables team, ensuring workflows, systems and team members are operating effectively and efficiently.
   • Supervise the AP Lead Coordinator and the Accounting Coordinator, providing day-to-day direction, performance feedback, and professional development support.
   • Foster an accounting-informed culture on the payables team, ensuring team members understand how payables data flows into the general ledger, how it affects the Profit & Loss statement, and what that means for Network Partners.
   • Serve as the primary point of contact for payables-related issues escalated from the team, and liaise with the backend finance team to resolve errors and discrepancies.
   • Oversee regular communication with Network Partner staff regarding payables status, process changes, and compliance requirements.
2. Platform Management-Emburse & BILL (30%)
   • Manage and administer the Emburse platform, including user access, card management, expense policy enforcement, and reconciliation workflows.
   • Manage the BILL platform end-to-end: vendor setup, approval workflows, payment processing, and integration maintenance.
   • Lead the transition to more regular and systematic payable processing cycles in BILL, improving cadence, documentation and controls.
   • Own the BILL/RS Quickbooks Online (QBO) close process, including troubleshooting sync errors and integration issues across all entity BILL connections.
   • Perform reconciliation of BILL output and void money accounts, ensuring accuracy and timely resolution of discrepancies.
   • Proactively identify and resolve platform sync errors, demonstrating patience and persistence in navigating complex or frustrating technology issues.
3. Financial Controls & Compliance (25%)
   • Ensure strong internal controls across the payables platforms, including documentation standards, appropriate approval pipelines, and audit-ready recordkeeping.
   • Monitor and update Finance contract expense tracking, ensuring accuracy and alignment with organizational budgets.
   • Manage stale checks process from identification through resolution, including coordination with vendors and internal stakeholders.
   • Support Network Partners in understanding and complying with payables-related financial policies and procedures.
4. General Administrative Duties (15%)
   • Perform ongoing intranet maintenance related to payables resources, process documentation and team tools.
   • Support interdepartmental working groups and initiatives as needed.
   • Assist Network Partners and other Resilient Strategies departments with payables-related administrative support on an as-needed basis.

Essential Qualifications

As a prerequisite, the successful candidate must believe in the core values of Resilient Strategies and be driven by the mission. The candidate should demonstrate a passion for breaking new ground to lead social change. Beyond that, we are seeking a candidate that has experience in a fast paced environment with an orientation to create impact for the team and projects we support.

Additional requirements are:

• At least 3-4 years of experience in accounts payable, with strong understanding of payables controls, documentation standards, and approval workflows.
• 2-3 years experience with payables or expense management platforms similar to BILL and Emburse (or comparable tools such as Concur, Divvy, etc.)
• Solid accounting foundation, including hands-on experience performing reconciliations and an understanding of how payables transactions flow through the general ledger and financial statements.
• 1-2 years of supervisor or team lead experience, with the ability to provide direction, accountability and mentorship to direct reports.
• Excellent verbal and written communication skills: must be able to communicate confidently and effectively with project team members and across departments and teams
• Computer literacy with Mac OS, Google Suite/Apps, MS Word, MS Excel, and other basic software applications
• Strong data handling skills and attention to detail
• Ability to successfully manage multiple requests and competing deadlines
• Ability to process large volumes of email inquiries on a daily basis
• Ability to learn new platforms easily and manage multiple sources of data
• Willingness to work collaboratively, but with the capacity to work independently
• Interest in working in a client service capacity

Preferred Qualifications

• 1-2 years of experience in nonprofit or multi-entity finance environment
• Familiarity with c3/c4 organizational structures and related financial considerations
• Basic knowledge of project management framework and experience using project management tools a plus (for example: Asana, Trello, Monday, Airtable)
• Experience working with intranets or knowledge management systems maintenance
• Background in coaching, training or capacity building for non-finance staff on financials processes

Work Environment

• This position will work out of Oakland; Hybrid work schedule of 2 days in-person / 3 days work from home; open to remote placement for folks who can travel to the bay area regularly (4 times per year).

Physical Demands

• Able to work on a computer, including sitting at a desk, for extended periods of time with or without reasonable accommodation.
• Manual dexterity to operate a keyboard.
• Able to see or read a computer screen and printed material with or without vision aids.
• Able to speak clearly and in audible tones on the phone and in person and be understood by others.
• Able to hear and understand speech at normal levels and on the telephone.
• Able to understand and follow oral and written instructions.

Compensation: This is a full time exempt position. This position is 40 hours per week. The salary range is $75,000 - $90,000 FTE depending on experience and qualifications. Resilient Strategies provides competitive benefits, including health insurance (medical, dental, vision) and substantial vacation days and paid time off.

How to Apply: Submit your resume and cover letter demonstrating your interest and qualifications using the following URL: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c858a322-00a0-4526-9713-59699ec1e4bf&ccId=9200104412406_2&jobId=583795&lang=en_US&source=CC3.

Early submissions encouraged.

Resilient Strategies is an equal opportunity, affirmative action employer. Folks who are queer, trans, non-binary, Black, Indigenous, people of color, disabled, parents, are/have been system-impacted, are immigrants, and anyone who has experienced systemic oppression and/or gender-based violence are encouraged to apply. Pursuant of the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Resilient Strategies provides competitive benefits, including health insurance (medical, dental, vision) and substantial vacation days and paid time off.