Heart To Heart Hospice of Rockwall

The Heart to Heart Hospice values are captured in Our Heart’s Desires – the 12 tenets that guide our attitude, our approach, and our actions:

Our Heart’s Desires:

• Making a difference through compassionate care
• Providing excellent customer service
• Providing a rapid response to all patients’ needs
• Exhibiting professionalism at all times
• Providing presence at the most important moments including at the journey’s end
• Exhibiting excellence in all we do
• Showing respect toward all others
• Meeting or exceeding industry standards of quality care
• Making a professional commitment to address all emotional and spiritual needs
• Having integrity by always doing the Right Thing
• Demonstrating dedication to our patients, families, referral sources, our company and to each other
• Supporting each other through teamwork