Central Midlands Council of Governments

Long-Term Care Ombudsmen advocate for residents and help to resolve complaints in LTC facilities. The Volunteer Ombudsman Program began in 2005 because 60% of residents never have visitors and some residents don't voice complaints to staff for fear of retaliation. The vision of the Volunteer Ombudsman Program is to help residents of the long-term care facilities age with choice and dignity through the aid and assistance of individuals who want to make a significant contribution to the community through volunteer work. The Central Midlands region covers Richland, Lexington, Newberry and Fairfield Counties.