Community and Psychosocial Resource Navigator

Community and Psychosocial Resource Navigator (Full-Time)

Location: TASSC International, Washington, DC

Reports To: Executive Director

Salary: $45,000–$55,000 (commensurate with experience)

About TASSC International

TASSC International (Torture Abolition and Survivors Support Coalition) is a human rights organization that supports and empowers survivors of torture from around the world. We provide trauma-informed, survivor-centered services that promote healing, advocacy, and community integration in a safe and inclusive environment.

Position Summary

TASSC is seeking a compassionate and trauma-informed Community and Psychosocial Resource Navigator to join our team. The Navigator will serve as a vital link between survivors and critical resources, including mental health care, housing, legal support, and community engagement programs. This role requires a culturally competent, organized, and emotionally intelligent professional with experience supporting immigrant and refugee populations.

Key Responsibilities

Direct Services & Case Management

• Conduct comprehensive assessments, intakes, and orientations for new survivors.
• Identify mental health and psychosocial needs and connect survivors with trauma-informed providers.
• Provide individual therapy (if qualified), including assessment, treatment planning, and referrals.
• Support survivors’ transition into empowerment and advocacy programs.

Program Coordination

• Develop and facilitate culturally responsive, trauma-informed practices, materials, and training.
• Coordinate with the legal team to address survivors’ legal case needs.
• Develop and facilitate orientation and educational sessions for clients.
• Track outcomes, ensure timely documentation, and support program evaluation and grant reporting.

Resource Navigation & Community Engagement

• Build and maintain referral networks with local agencies (e.g., housing, food, healthcare).
• Share timely updates on resources with staff and survivors.
• Train internal staff and partners on trauma-informed, culturally competent service delivery.
• Create and implement procedures for intake, emergency response, and service standards.

Supervision & Leadership

• Supervise social work interns, volunteers, and/or clinical case managers.
• Collaborate with the Volunteer Coordinator to support recruitment, training, and retention.
• Participate in interdisciplinary case consultations and organizational planning efforts.

Required Qualifications

• Bachelor’s or master’s degree in social work or a related field.
• Minimum of 2 years of case management experience with immigrants, refugees, or forcibly displaced populations.
• Deep understanding of trauma and experience working in trauma-informed environments.
• Strong interpersonal skills with a demonstrated ability to build trust and maintain professional boundaries.
• Ability to work independently and collaboratively in fast-paced, high-demand settings.
• Proficiency in documentation systems, databases, and community mapping tools.
• Flexibility to work occasional evenings or weekends as needed.

Preferred Qualifications

• Licensed to provide clinical therapy (or working toward licensure).
• Fluency in a second language, especially Amharic, French, or Arabic.
• Experience supervising interns, volunteers, or clinical staff.
• Strong research, communication, and crisis intervention skills.
• High emotional intelligence, adaptability, and a sense of humor.

Compensation & Benefits

Salary:

$45,000–$55,000/year (based on experience)

Benefits:

• 80% employer-covered medical and dental insurance
• 403(b) and Roth 403(b) retirement options
• 120 hours vacation (first year), 96 hours personal/sick leave
• 13 paid holidays + office closure between Christmas and New Year’s

To Apply

Please send your cover letter, résumé, and three professional references to:

📧 info@tassc.org

Applications will be reviewed on a rolling basis until the position is filled.

Commitment to Diversity : TASSC is an equal opportunity employer. We are committed to creating a diverse, inclusive, and welcoming environment that serves as a “second home” for survivors. Candidates of all backgrounds — especially people of color, LGBTQIA+ individuals, and those with lived experience as immigrants or refugees — are strongly encouraged to apply. We do not discriminate based on race, color, national origin, ethnicity, religion, political beliefs, genetic information, sex, gender identity, sexual orientation, age, or disability.