Communications Manager : Shape the Message. Strengthen the Mission

Lead Communications That Give Survivors a Voice and Communities Hope.

Who We are

Since 1969, Center for Community Solutions (CCS) has been creating safe and healthy communities with a core emphasis on the prevention and intervention of sexual assault and relationship violence.

Our mission is to end relationship and sexual violence.

Who You Are

You're a strategic storyteller who knows that the right message can inspire action, strengthen relationships, and create lasting impact. You combine creativity with strategy, turning complex or sensitive topics into authentic, compelling narratives that resonate with diverse audiences.

You thrive in a collaborative environment, enjoy building trusted relationships across teams, and have a keen eye for brand consistency, detail, and quality. You're equally comfortable developing high-level communications strategies, writing persuasive donor content, managing digital platforms, and identifying opportunities to elevate an organization's visibility and reputation.

Most importantly, you're passionate about using your communications expertise to amplify a mission that matters. You understand that behind every story is a person whose life has been changed and you know how to honor those stories with authenticity, compassion, and purpose.

The Job

The Communications Manager collaborates with organizational leadership, the philanthropy team, and key staff to develop and execute high-impact communications initiatives that bring the Center for Community Solutions' (CCS) mission, vision, and impact to life while increasing awareness, engagement, and support among current and prospective funders. The ideal candidate will capture the narrative of our largely confidential work and translate it into clear and compelling content, inspiring calls to action and increasing financial support of our mission to help survivors and prevent assault in our communities.

Essential Functions:

• Develop and implement an effective multi-channel communications strategy to reach prospective and current donors, including individuals, corporations, foundations, community groups, volunteers, and other stakeholders.
• Create and share a communications calendar to ensure strategic engagement and stewardship of donors.
• Lead compelling fundraising and campaign communication strategies that optimize donor acquisition and retention.
• Collaborates with internal teams and external contributors to curate, refine, and publish high-impact content customized to resonate with distinct donor segments and fundraising goals.
• Write clear, compelling stories and testimonials, contributed content, cases for support, and letters to donors.
• Develop and maintain donation acknowledgment letter templates, program descriptions, and messaging, including selecting appropriate quotes and content. Oversee writing of annual report in partnership with key staff agencywide for factual content and graphics.
• Develop and manage philanthropic partnerships, including event sponsors, foundations, and community groups.
• Steward the CCS brand and ensure unified communications by staff to support organizational objectives.
• Increase awareness and engagement with CCS programs by developing and maintaining digital content that strengthens the organization’s online presence, reflects brand standards, and is optimized for search and social media performance. Identifies strategic social media engagement opportunities for CCS Executives and Board members while maintaining curated targeted lists of key stakeholder accounts.
• Manage corporate outreach and communications that build individual and whole company engagement.
• Develops and executes marketing, social media, and communications strategies for the annual Tea & Tonic fundraiser, fundraising campaigns, and other agency events.
• Partners with the Donor Relations Coordinator on event execution and logistics, representing the organization and fulfilling key operational roles.

Job Requirements:

Education:

• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field, or an equivalent combination of education and professional experience.

Experience:

• Three (3) or more years in managing digital communication campaigns, public relations, or marketing, with a proven track record in campaign execution and content strategy.
• Two (2) or more years of experience planning and marketing events, fundraising initiatives, and/or sales campaigns.
• Three (3) or more years of experience creating and managing digital communications, including email marketing, social media content, and engagement strategies across multiple platforms.
• Proven ability to design and execute multi-channel communication strategies that engage and resonate with distinct audiences.
• Strong track record of translating complex organizational concepts into compelling, accessible narrative content.
• Demonstrated success in project management, with a proven ability to prioritize competing deadlines, lead cross-functional teams, and deliver results.

Work Hours

Generally, working hours of Monday to Friday 8:30 a.m. to 5:30 p.m. Requires some early morning, evening, and weekend availability for events and/or donor relations needs. Hybrid work eligible; approximately 2 days in person, 3 days remote, contingent on operational needs.

Travel:

Approximately 20% travel within San Diego County may be required. Must have consistent and reliable transportation. Incumbent must reside in California and within a 75-mile radius of the City of San Diego.

Benefits:

• Paid Time Off
• Paid Sick Time - 40 hours per year
• Wellness Days
• 15 Paid Holidays
• Floating Holiday
• Paid Bereavement Leave
• Paid Jury & Witness Duty
• Paid Reproductive Loss Leave
• Medical/Dental/Vision insurance
• Flexible Spending Account - Health + Dependent Care
• Pet Insurance
• Retirement Plan - 401(K) with up to 6% Employer Match
• Employee Assistance Program
• Free Calm App membership
• Paid Leadership trainings - varied topics

If you're ready to use your creativity, strategy, and storytelling to inspire generosity and strengthen a mission that changes lives every day, we'd love to hear from you. Apply today and help us tell the stories that matter most.

As a nonprofit organization committed to embracing inclusive practices, we are proud to be an equal opportunity employer. We welcome and value diverse backgrounds, perspectives, and experiences. Employment decisions are based on merit, qualifications, and organizational needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic. We are dedicated to creating a workplace where all individuals feel respected, supported, and empowered to contribute to our mission.

English - proficient