Volunteer & Community Engagement Coordinator

Organization: Mychal’s Learning Place

Location: Hawthorne

Status: Part-time

Reports To: Development & Special Events Manager

Position Summary

The Volunteer & Community Engagement Coordinator plays a critical role in expanding and sustaining Mychal’s Learning Place’s volunteer program. This position will lead the recruitment, training, supervision, and evaluation of adult volunteers who will support youth and young adults with intellectual and developmental disabilities (IDD) across Mychal’s afterschool programs, adult day program, and social enterprises.

The Volunteer Coordinator will strengthen program infrastructure, deepen community engagement, reduce social isolation across generations, and help build a replicable intergenerational service model that can be shared with peer organizations.

Key Responsibilities

Volunteer Recruitment & Outreach

• Design and implement targeted outreach strategies to recruit volunteers from community centers, faith-based organizations, retiree networks, corporate volunteer programs, colleges/universities, and local partnerships.
• Promote volunteer opportunities that support mentorship, vocational coaching, enrichment activities, and social enterprise engagement. In addition, this position will provide support for social events and opportunities for both current and former participants.
• Represent Mychal’s Learning Place at community events, fundraisers, art shows, and volunteer fairs to expand visibility and participation.

Training & Onboarding

• Develop and facilitate structured onboarding and training sessions to prepare volunteers to work effectively with individuals with IDD.
• Provide training in mentorship best practices, disability inclusion, communication strategies, boundaries, and trauma-informed approaches.
• Ensure all volunteers complete required screenings, documentation, and compliance requirements.

Program Coordination & Supervision

• Match volunteers with youth and young adults based on skills, interests, and program needs.
• Coordinate volunteer placements across Mychal’s afterschool programs, adult day program, and social enterprises.
• Provide ongoing supervision, support, and feedback to volunteers to ensure high-quality engagement and retention.
• Collaborate closely with program staff to integrate volunteers into daily activities and ensure alignment with participant goals.

Community Connection & Engagement

• Plan and support inclusive intergenerational events, including volunteer recognition days, community celebrations, fundraisers, and art shows.
• Foster meaningful relationships among volunteers, participants, families, and staff to strengthen community connection and reduce isolation.
• Support storytelling and engagement efforts that highlight the impact of volunteerism.

Evaluation & Data Collection

• Track volunteer engagement metrics, including recruitment, retention, hours served, and program participation.
• Collect qualitative and quantitative data to measure outcomes for both individuals with IDD and older adult volunteers.
• Contribute to reports and evaluations that support continuous improvement and inform replication of the intergenerational model.

Program Growth & Sustainability

• Support the development of systems and tools that strengthen volunteer program infrastructure.
• Assist in documenting best practices and lessons learned to support replication and scaling.
• Collaborate with leadership on sustainability planning and future funding opportunities related to volunteer engagement.

Qualifications

• Bachelor’s degree in social work, nonprofit management, education, human services, or a related field preferred.
• Minimum of 2–3 years of experience in volunteer coordination, community engagement, or program management.
• Experience working with individuals with intellectual and developmental disabilities and/or older adults strongly preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent interpersonal, communication, and relationship-building skills.
• Experience with data tracking, evaluation, and reporting a plus.
• Commitment to inclusion, accessibility, and community building.

Proficient in English. Spanish a plus.