Director of Administration & Operations

Position Overview

Are you a mission-driven, strategic operational leader ready to help build the infrastructure that powers real change? My Friend’s Place is a dynamic community based organization working to prevent and end youth homelessness—and we’re looking for a visionary Director of Administration & Operations to help us grow and thrive.

In this newly created leadership role, you’ll partner with the Executive Director and contract CFO to oversee finance, HR, IT, and operations, ensuring our internal systems are as strong, strategic and value driven as the services we provide. Your work will allow our staff to focus on what matters most—impacting the lives of young people and engaging our amazing community in our mission.

We’re a collaborative, equity-centered team looking for someone who is wicked smart, grounded in integrity, and excited to co-create systems that scale our mission. If you're an experienced administrative, operations professional passionate about youth development, ending homelessness and organizational excellence, we’d love to meet you.

Key Responsibilities

Operations, IT & Risk Management

• Manage office systems, facilities, and organizational technology infrastructure.
• Oversee risk management planning, document retention, and cybersecurity protocols.
• Ensure compliance with state and federal regulatory requirements, including insurance coverage.
• Lead emergency preparedness, safety, and continuity planning across the organization.

Facilities & Relocation Oversight

• Lead all aspects of the organization’s plans for short term relocation due to a major construction project, including move logistics, temporary space planning, and vendor coordination.
• Serve as the internal project manager for the construction process, collaborating with contractors, architects, and the Executive Director to ensure organizational needs are met.
• Maintain a clear communication plan to minimize disruption and support staff through the transition.
• Oversee records, equipment, and infrastructure moves to safeguard continuity of services and operations.

Human Resources & People Care

• Design and implement HR strategies that center organizational values and workplace excellence.
• Oversee recruiting, onboarding, performance management, benefits, and staff retention initiatives.
• Maintain compliance with HR laws, policies, and procedures, and lead related staff training.
• Foster a supportive, accountable, and inclusive work culture through strong people-centered practices.
• Engage in intentional change management planning and implementation of organizational projects to ensure staff wellness and positive culture development.

Finance & Fiscal Oversight

• Co-lead the annual budgeting process and monitor organizational cash flow and expenditures.
• Oversee preparation of monthly and ad hoc financial reports for leadership and the Board.
• Lead audit preparation and serve as primary liaison with auditors and accountants.
• Manage contracts, vendor relationships, and documentation of special revenue sources.
• Ensure compliance with all fiscal and funding requirements, including grants and payroll systems.
• Act as liaison to our contracted CFO, Board Treasurer and Finance & Audit Committee.

Supervision & Reporting

This position reports to the Executive Director and works in close partnership with the Contract CFO.

Supervises:

• Administration Manager
• Facilities and Program Support Manager
• People Care (HR) Manager

What You Bring

• 7+ years of progressive nonprofit operations/administration experience, with at least 5 years in a senior role overseeing finance, HR, and organizational systems and teams.
• Proven ability to build, implement and lead Human Centered systems.
• An unwavering commitment to equity, belonging, and ethical leadership.
• Deep knowledge of nonprofit fiscal management, compliance, and grant/contract administration.
• Experience leading HR functions including policy development, benefits, and employee engagement.
• Strong project management skills and ability to thrive in a fast-paced, mission-driven environment.
• Bachelor’s degree required; MBA or equivalent experience preferred.

Additional Requirements

• This is an onsite position with limited remote flexibility.
• Must be able to meet organizational requirements via DOJ+FBI background clearance, DMV report, TB clearance and COVID vaccine documentation.
• Physical capacity to occasionally move items up to 30 lbs. and navigate stairs.
• Must have access to reliable transportation and be insurable under organizational policies.