Volunteer Community Coordinator

A Volunteer Community Coordinator at Samaritan’s Feet plays a vital role in building, supporting, and sustaining a diverse and mission‑driven volunteer community that advances the organization’s calling to share hope, dignity, and the love of Christ through the gift of shoes. This role serves as a bridge between the mission and the people who bring it to life—mobilizing individuals, groups, churches, and partners to serve with purpose and compassion.

The Coordinator is responsible for cultivating meaningful relationships with volunteers, ensuring they feel welcomed, equipped, and valued as essential partners in delivering life‑changing impact. Through thoughtful recruitment, onboarding, training, and care, the Coordinator helps volunteers understand not only what we do, but why we do it—connecting acts of service to Samaritan’s Feet’s faith‑rooted mission of restoring dignity and inspiring hope.

In addition to volunteer engagement, the Volunteer Community Coordinator supports the long‑term sustainability of the mission by encouraging deeper levels of involvement, advocacy, and generosity. By inviting volunteers into ongoing service, peer‑to‑peer fundraising, and initiatives such as the 1,000 Samaritans, the Coordinator helps grow a community that is committed to walking alongside families and children—both physically and spiritually.

Serving as a visible representative of Samaritan’s Feet in the community, the Coordinator attends outreach and networking opportunities, builds partnerships, and identifies new avenues to expand the organization’s reach. In all interactions, this role reflects a servant‑leader posture, modeling humility, integrity, and Christ‑centered love while helping volunteers and supporters see their role in transforming lives—one pair of shoes, one relationship, and one step of faith at a time.

Responsibilities:

1. Volunteer Recruitment & Onboarding
   • Identify volunteer needs across programs and events
   • Recruit volunteers through community outreach, partnerships, and digital platforms
   • Conduct orientations and ensure volunteers understand the mission, values, and expectations
2. Volunteer Engagement & Retention
   • Build relationships with volunteers to foster belonging and commitment
   • Add 3 – 5 new groups who are new the organization per month
   • Coordinate schedules and assignments to ensure a positive experience
   • Create opportunities for growth, leadership, and deeper engagement
   • Recognize and celebrate volunteer contributions (thank-yous, spotlights, appreciation events)
3. Training & Support
   • Develop or deliver training to ensure volunteers are confident and effective
   • Provide ongoing supervision, feedback, and encouragement
   • Serve as a primary point of contact for questions or concerns
   • Address conflicts, performance issues, or disengagement with care and professionalism
4. Community Building
   • Cultivate a welcoming, inclusive volunteer culture
   • Facilitate communication among volunteers (newsletters, group chats, gatherings)
   • Encourage collaboration and peer support
   • Act as a bridge between staff, volunteers, and the broader community
5. Program & Event Coordination
   • Support volunteer-driven programs, campaigns, and events
   • Coordinate logistics such as staffing, materials, and timelines
   • Ensure volunteer efforts align with program goals and organizational standards
6. Data Tracking & Reporting
   • Maintain accurate volunteer records (hours, roles, impact)
   • Track engagement metrics and retention rates
   • Contribute volunteer data for reports, grants, or impact storytelling
7. Mission Representation & Advocacy
   • Model the organization’s values in all volunteer interactions
   • Help volunteers understand their role in advancing the mission
   • Represent the organization positively in community settings
8. Development & Fundraising Support for Mission Advancement
   • Growing the Mission Through Community Partnerships
   • Cultivate 3–5 new volunteer or partner groups per month, welcoming individuals, churches, schools, universities and organizations who are new to the organization.
   • Build relationships that lead to long-time volunteer service and financial support, and shared ownership of the mission.
   • Mobilizing Generosity Though the 1,000 Samaritans Movement
   • Support and champion the 1,000 Samaritans initiative as an entry-level fundraising pathway for volunteers, community members, and supporters to live out generosity and compassion through consistent giving.
   • Minimum annual goal: Invite at least 12 new participants to commit to the 1,000 Samaritans program.
   • Overall fundraising target:
     • Raise $50,000 annually through volunteer-driven fundraising efforts.
     • Contribute toward a combined goal of $80,000 total raised through coordinated community and volunteer initiatives to support life-changing programs.
   • Expanding the Circle of Impact
   • Help drive growth of to 10,000 total Volunteers annually, equating to approximately 833 new volunteers per month, through outreach, storytelling, and volunteer advocacy.
   • Equip volunteers to understand how their advocacy and generosity directly transform lives and communities.
   • Networking & Relationship Building
   • Serve as a mission ambassador by attending community, faith-based, and professional networking events to represent the organization.
   • Identify, evaluate, and recommend new networking events and opportunities that align with the organization’s mission and target audiences.
   • Foster relationships that open doors to networking connections to generate leads for volunteers, groups, donors, fundraising participants, and strategic partners who feel called to join the mission.
   • Collaboration with Development Team
   • Work closely with development staff to align volunteer engagement with fundraising goals.
   • Help identify volunteers with giving potential and pathways for deeper financial engagement.

In short, this role blends people skills, organization, communication, and mission stewardship—helping volunteers feel valued while ensuring their service meaningfully supports the nonprofit’s work.

Desired Skills & Qualifications

• • Strong relational skills with the ability to build trust‑based relationships with volunteers, donors, and community partners
  • Clear and compelling communicator who can share the organization’s mission and impact with authenticity and heart
  • Experience recruiting, onboarding, and supporting volunteers and volunteer groups
  • Ability to mobilize volunteers as ambassadors for service, generosity, and mission advancement
  • Comfort supporting entry‑level fundraising and stewardship initiatives, including peer‑to‑peer or monthly giving programs
  • Confidence representing the organization at community and faith‑based networking events and cultivating new partnerships
  • Highly organized with strong follow‑through and the ability to manage multiple priorities
  • Comfortable using CRMs, volunteer management tools, and standard office software
  • Collaborative team player with a servant‑leadership mindset
  • Alignment with the organization’s faith, values, and mission, demonstrated through integrity, humility, and compassion

Personal Attributes

• • Warm, approachable, and encouraging
  • Self‑motivated and purpose‑driven
  • Passionate about community engagement and transforming lives through service

How To Apply

Please email a compelling cover letter, résumé, salary requirements, and three professional references in one attachment with the Position Title and your first and last name in the subject line to: humanresources@samaritansfeet.org.

• Health, Dental & Vision Benefits Plan
• Health Savings Account
• Life Insurance
• Short and Long-Term Disability
• AD&D
• 10 Paid Holidays Per Year
• Paid Time Off
• 2 Floating Holidays
• 25% Discount for SFI Mission Trips for employees and their partner
• 401(k) Retirement
• Optional Voluntary Insurance
• Wellbeing – On-Demand
• Employee Assistance Programs
• Insperity Perks (Marketplace)

Fluent in English