Communications Manager

Job Title: Communications Manager

Department: Development and Communications

Reports to: Deputy Executive Director

Position Type: Full Time

FLSA Classification: Exempt

Schedule: Monday – Friday, 8am – 4pm with 1 hour lunch break, hybrid

Position Summary

The Communications Manager leads CHiPS' communications strategy and produces the content, design, and

digital presence. They manage CHiPS' digital platforms, develop storytelling and visual content, and

support fundraising and donor communications.

Key Responsibilities

1. Communications & Content Development

• Manage CHiPS' social media, e-newsletter, and website content.
• Design graphics, flyers, social assets, and digital campaigns in Canva and Adobe Creative Suite.
• Lead production of the annual report and key promotional materials.
• Steward CHiPS' brand voice and visual identity; manage the communications calendar.
• Track engagement metrics; refine content strategy accordingly.

1. Development & Fundraising Support

• Produce donor communications: appeals, acknowledgments, campaign messaging, stewardship content.
• Produce fundraising materials for annual appeals, the gala, and other development initiatives.
• Support grant writing through content, editorial, and visual production.
• Manage the online merchandise shop.

1. Program Visibility & Storytelling

• Partner with program staff to collect stories, photos, and content from across CHiPS' programs.
• Document key events, milestones, and community moments through photography, writing, and social

content.

• Represent communications at site visits with funders, media, and community partners.

1. Internal Collaboration & Support

• Coordinate with the Development team to align communications with development priorities.
• Keep departments informed of communications schedules and content needs.
• Perform other duties as assigned.

Qualifications – Required

• Bachelor's degree and 2–3 years in nonprofit communications, marketing, or related work.

• Strong writing and editorial skills across audiences and formats.
• Experience with Canva and/or Adobe Creative Suite (Photoshop, InDesign, Illustrator).
• Experience managing social media and e-newsletter platforms (Mailchimp or equivalent).
• Strong project management; comfortable with concurrent deadlines.
• Proficient in Microsoft Suite and G-Suite.
• Works well independently and as part of a team.
• Genuine commitment to CHiPS' mission and dignity-centered service.

Qualifications – Preferred

• Portfolio or work samples.
• Salesforce or comparable CRM experience.
• WordPress or other CMS experience.
• Photography or video skills.
• Prior small-nonprofit or direct-service experience.
• Website analytics (Google Analytics) and social media metrics experience.

Physical Requirements and Working Conditions

• Must actively listen and communicate clearly.
• Must walk, reach, sit for long periods, and stand.
• Some evening and weekend availability for events, including the annual gala.

Compensation & Benefits

CHiPS offers a competitive salary commensurate with experience. The salary range for this position is $62,000 to

$72,000. CHiPS offers a benefits package that includes generous paid time off (vacation, personal, sick days, and

the week between Christmas and New Year's Day off), health, dental, vision and life insurance, and a retirement

plan with matching up to 3%.

CHiPS is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We

prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation,

transgender or transsexual status, national origin, disability, ethnicity, genetic information, pregnancy, military

service or any other protected characteristic as outlined by federal, state, or local laws. CHiPS makes hiring

decisions based solely on qualifications, merit, and business needs at the time.

CHiPS offers a competitive salary commensurate with experience. The salary range for this position is $62,000 to

$72,000. CHiPS offers a benefits package that includes generous paid time off (vacation, personal, sick days, and

the week between Christmas and New Year's Day off), health, dental, vision and life insurance, and a retirement

plan with matching up to 3%.

CHiPS is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We

prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation,

transgender or transsexual status, national origin, disability, ethnicity, genetic information, pregnancy, military

service or any other protected characteristic as outlined by federal, state, or local laws. CHiPS makes hiring

decisions based solely on qualifications, merit, and business needs at the time.

Fluent English