Development Operations Manager

The Development Operations Manager is the administrative backbone of the Fund Development Department, supporting the organization's efforts to raise more than $3 million annually. This role manages donor systems, gift processing, reporting, administration, and event operations to ensure frontline fundraisers have the information and support needed to build strong donor relationships and exceed fundraising goals.

Key Responsibilities

• • Serve as primary administrator of the donor CRM/database (Raiser's Edge), ensuring accuracy and integrity of donor and gift records.
  • Process donations, pledges, sponsorships, and acknowledgments in a timely and accurate manner.
  • Generate reports, prospect lists, mailing lists, and fundraising analytics for the Director of Fund Development.
  • Manage donor data segmentation for campaigns, stewardship, events, and direct mail.
  • Coordinate calendars, set donor meetings, prepare fundraising materials, and provide administrative support for frontline fundraising activities.
  • Play a lead operational role in the organization's annual gala, including registration, attendee management, sponsor fulfillment, and event logistics.
  • Coordinate mass mailings and work with vendors such as printers and mail houses.
  • Reconcile gift records and support financial reporting; bookkeeping or accounting experience is a plus.
  • Provide excellent customer service to donors, board members, sponsors, volunteers, and community stakeholders.

Preferred Qualifications

• • Minimum 5-7 years of experience in nonprofit development operations, fundraising administration, CRM management, or a related field.
  • Significant experience with donor databases and fundraising reporting.
  • Strong organizational, administrative, and project management skills.
  • Exceptional attention to detail, including data accuracy, financial records, and proofreading.
  • Excellent written, verbal, and interpersonal communication skills.
  • Proficiency in Microsoft Office; Raiser's Edge/NXT experience strongly preferred.
  • Fundraising event experience preferred.

Education

• • Four-year degree from an accredited college or university required.

Work Environment

• • Professional office environment
  • Fast-paced office with multi-level distractions
  • Joyful, mission-driven staff fostering a culture of belonging

Compensation

• • Salary will be commensurate with one’s experience (range $60,000 to $80,000)
  • Health insurance, 401(k) with employer match, paid vacation and holidays
  • Downtown office with parking structure, partially paid parking

Special Conditions

• • Ability to work extended hours as needed.
  • Position eligible for hybrid schedule (3 days in office weekly).

Health, vision, dental insurance, 401(k) with employer match, paid vacation and 14 paid holidays

Downtown office with parking structure, partially paid parking

Hybrid work schedule

English - Proficient/Advanced