Talent Acquisition Process Design Consultant

Amnesty International USA (AIUSA) is the global organization’s presence in the United States. We engage people in the U.S. to fight injustice all around the world, while we also work to protect people’s human rights here in the U.S. Amnesty International USA has more than one million members and activists in all 50 states, who are part of a larger global movement of 10 million people in 150 countries. We are a democratically governed, grassroots membership organization, which means that our members vote on key policy issues and elect our Board of Directors. Amnesty International USA’s elected Board members, staff, and members work together to lead the organization.

Job Summary

AIUSA is seeking an experienced Talent Acquisition Process Design Consultant for a short-term engagement to lead the assessment, redesign, documentation, and implementation of a modernized recruitment operating model and maximize utilization of the organization's Applicant Tracking System (ADP Recruiting Management). Working in close partnership with the Director of Talent Acquisition and key stakeholders, the consultant will evaluate current recruitment processes, identify opportunities to reduce manual work, standardize and streamline hiring workflows, and implement scalable, system-enabled solutions that improve the experience for candidates, hiring managers, and People & Culture staff.

This engagement is focused on business process transformation enabled by technology, not solely system implementation. While AIUSA has existing recruitment and hiring processes and Standard Operating Procedures, the consultant will assess whether those processes are optimally designed to leverage the capabilities of ADP Recruiting Management and recommend or implement improvements where appropriate. The successful consultant will help establish a sustainable, standardized, and efficient recruitment operating model that fully realizes AIUSA's investment in ADP Recruiting Management and positions the system as the organization's primary recruitment system of record while equipping the internal team to sustain the improvements beyond the engagement.

Key Deliverables

1. Partner with internal stakeholders, including the Director of Talent Acquisition, to understand current talent acquisition processes, identify opportunities for improvement, and design and implement fit-for-purpose recruitment workflows that fully leverage AIUSA's new Applicant Tracking System (ADP Recruiting Management).
2. Review existing recruitment and hiring Standard Operating Procedures (SOPs) and develop updated SOPs, process maps, templates, and supporting documentation that reflect optimized, standardized, and system-enabled recruitment processes for Talent Acquisition staff and hiring managers.
3. Conduct a current-state assessment of recruitment operations to identify manual processes, workflow inefficiencies, process gaps, and opportunities for automation, standardization, and improved governance.
4. Design and implement a future-state recruitment operating model that improves operational efficiency, enhances the candidate and hiring manager experience, and establishes ADP Recruiting Management as the organization's primary recruitment system of record.
5. Develop and manage a comprehensive implementation work plan, including project milestones, timelines, dependencies, risk mitigation strategies, and change management activities to support successful adoption of redesigned recruitment processes.
6. Partner with People & Culture leadership to establish consistent recruitment governance, including standardized workflows, role clarity, approval processes, service expectations, and reporting practices that support scalable hiring operations.
7. Provide knowledge transfer, coaching, and implementation support to ensure the Director of Talent Acquisition and internal stakeholders can independently sustain the redesigned recruitment processes and effectively utilize ADP Recruiting Management following the engagement.

Qualifications and Experience

Knowledge, Skills, Abilities

• Expert-level knowledge of current trends and best practices in talent acquisition, to include incorporating DEI best practices into the design of talent acquisition processes, required.
• Expert-level proficiency in applicant tracking systems required; ADP experience preferred.
• Demonstrated expertise in business process analysis, workflow design, process mapping, and operational improvement within Talent Acquisition functions.
• Strong project management and organizational skills with experience developing implementation roadmaps, managing multiple workstreams, and driving organizational change.
• Demonstrated ability to analyze existing business processes and redesign them to maximize technology investments while reducing manual effort and increasing operational efficiency.
• Oral and written fluency in English required

Education and Experience

• Minimum of seven years of experience in process and systems design, specifically in a talent acquisition context required.
• Demonstrated experience leading recruitment process improvement, business process transformation, or Applicant Tracking System (ATS) optimization initiatives, required.

APPLICATION INSTRUCTIONS

Please submit your cover letter, resume, and one sample process development plan to Heather Bordner at HBordner@aiusa.org by August 14, 2026. The cover letter should include the following:

1. Timeline and cost proposal for completing the work, including any fees and anticipated types of expenses not covered under the general cost proposal.
2. Two professional references, either clients or supervisors, for whom you have consulted for or worked with in a talent acquisition context.

OUR COMMITMENT AS AN ANTI-RACIST ORGANIZATION AND TO INCLUSION, DIVERSITY, EQUITY AND ACCESSIBILITY (IDEA)

Dismantling white supremacy is central to the fight for human rights in the United States and around the world. As we mobilize staff and activists and work with partners to help transform the multiple systems where oppression operates in the world around us as part of our human rights mandate, anti-racism must be integral to our work. To learn more about how we integrate IDEA into our programs and workplace, visit: https://www.amnestyusa.org/about-us/idea/