Development and Membership Associate

The Development and Membership Associate plays a primary role in managing development operations, driving donor conversion and stewardship, and implementing the Conservancy’s first membership program. A key part of the development team, the position reports to the Development Officer and interacts with the executive director, the president, other staff, board members, and volunteers. This is a full-time on-site position with the option of one remote workday. Responsibilities include:

Development Operations

• Manage all aspects of the Bloomerang CRM database
• Process manual donations, import Venmo transactions, and monitor online transactions to remove duplicate records and ensure accuracy
• Create and update online payment forms for various campaigns using the Bloomerang Fundraising platform and our Weebly website
• Provide clear, timely reports on fundraising progress, campaign results, and financial projections
• Share weekly transmittal reports and coordinate with accounting staff to reconcile transaction records
• Prepare transaction reports for uploading to QuickBooks
• Assist other staff to utilize the Bloomerang CRM database effectively

Donor Relations

• Manage the gift acknowledgment process: produce letters and emails, maintain files and digital records of acknowledgments and gift documentation
• Design, enhance and implement systems to manage donor relationships and support outreach by board members, staff, and volunteers
• Design, enhance, and implement donor recognition strategies
• Produce mailing lists for appeals, galas, and cultivation events

Membership

• Manage the fall 2026 rollout and ongoing implementation of our membership plan, including member benefits fulfillment and the annual renewal process
• Coordinate targeted outreach to various member prospects utilizing on-site, digital, and mail strategies
• Provide direction to a part-time Visitor Engagement Associate and to volunteers who will participate in on-site membership recruitment

Fundraising Events Management

• Create and maintain ticketing and sponsorship pages for two annual galas
• Produce invitation lists, tracking reports, and donor acknowledgments
• Promote fundraising events through social media and digital outreach
• Provide support for and participate at donor cultivation and fundraising events as needed

Digital Communications

• Help maintain the Conservancy’s digital presence: create content and coordinate with other content providers to present consistent, impactful institutional messaging across multiple channels (social media, website, Google Ads, emails, etc.) that promotes engagement, brand presence, and donor/member conversion
• Develop digital campaigns and related communications templates, automated messaging, and engagement pathways for donor/member conversion, retention, and stewardship
• Utilize strategic segmentation of the Bloomerang database and the Constant Contact email subscriber list to identify target audiences for digital campaigns
• Design and implement campaigns in Constant Contact to convert subscribers to donors
• Utilize the email program in Bloomerang to personalize and automate messaging to donors and donor prospects
• Implement a robust data analytic strategy that will guide digital marketing decisions
• Set strategic goals for digital campaigns that reflect internal analytics and benchmarking against peer organizations
• Provide metrics on all forms of digital engagement by donors, members, ticket buyers, social media followers, website visitors, and email subscribers

Other duties as needed

Knowledge, Skills, and Abilities

• Strong writing, storytelling, and verbal communication skills
• Attention to detail and accuracy
• Experience creating content for social media (Instagram, Facebook) and email programs (Constant Contact, Mail Chimp, or similar)
• Experience with customer relationship management tools (Bloomerang or similar)
• Demonstrated ability to manage databases, build and generate reports, and analyze data
• Website (Weebly or other) editing experience helpful
• Proficiency in Microsoft Office; experience with Canva and Adobe Acrobat helpful

Affinity for the organization’s mission

10 paid holidays plus one floating holiday

5 paid sick days

10 paid vacation days

option to work one remote day per week

English fluency